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Frequently asked questions from City of Minneapolis

How is my due date determined, and can I change my due date?

Featured in Pay Utility Bill, City of Minneapolis

Due dates are established by City Ordinance and fall 21 days after the billing date. The billing date is typically determined by the geographic location of the property and the type of meter reading equipment. Due dates cannot be changed.

What if I know I won't be able to pay my City of Minneapolis Utility bill on time?

Featured in Pay Utility Bill, City of Minneapolis

If you cannot pay your bill, or can only pay part of it, please contact customer service to determine whether you are eligible for a payment agreement. Eligibility for an agreement depends on your payment history, history of the account or any other relevant circumstances.

You may be able to set an installment agreement (IA) with two or more payments. A promise to pay agreement (PPA) is for the full amount to be paid in one payment. The bill statement indicates that all charges are due and payable 21 days after billing. You must pay current charges in addition to the installment agreement.

How often are utilities billed in the City of Minneapolis, Minnesota?

Featured in Pay Utility Bill, City of Minneapolis

The city of Minneapolis utilities are billed monthly. Water is billed based on monthly meter readings or estimated according to historical usage if no reading is obtained.

For residential properties with three or fewer dwelling units, the sewer charge for December through March is based on water usage, the other eight months of the year, the sewer is based on the average winter consumption (AWC).

For commercial, mixed-use properties, and residential greater than three dwelling units, the sewer is based on monthly water usage. Solid Waste & Recycling is a flat fee based on a number of dwelling units and containers. Stormwater is a flat fee based on impervious area.

Do the City of Minneapolis offer any special billing programs?

Featured in Pay Utility Bill, City of Minneapolis

No, the City of Minneapolis does not offer any special billing programs such as budget plans or senior discounts for utility bills.

Why does the water bill stay with the property when the property is sold?

Featured in Pay Utility Bill, City of Minneapolis

In Minneapolis, as well as with many cities across the nation, unpaid amounts owed by a previous bill payer at a service address (a lien balance) remain with the property, and the new owner of that property is responsible for those charges. This is in accordance with state and city laws.

When you sell a property the realtor, buyer, or seller contacts Treasury Operations. The city reads the meter and sends a final bill to the occupant. The previous owner pays the bill or it is negotiated at the closing. The title insurance company involved with the sale might also be contacted as they sometimes check with utilities to make sure no outstanding debts are attached to the property. If there is a dispute, the new owner may be able to take legal action against the previous owner for non-payment. In most cases, this can be done through conciliation court.

The new owner is ultimately responsible for resolving the situation. Water service will not be turned off because of the former owner's outstanding debt. However, service can be discontinued if you fail to pay charges that you incur. If you cannot pay the full delinquent balance, an installment agreement may be set up.

If you can't negotiate a satisfactory installment agreement, the lien balance from the previous owner may be added to your property taxes.

When are late fees charged for utility bills in Minneapolis, MN?

Featured in Pay Utility Bill, City of Minneapolis

A utility bill charge that is not paid by the due date displayed on the bill shall be considered late. A five (5) percent late charge shall be added to the net current charges of the bill at the expiration of the due date. The added late charge will appear on the next bill.

Who can register to vote in Minnesota?

Featured in Register to Vote, State of Minnesota

You must be:

  • A U.S. citizen
  • At least 18 years old on Election Day
  • A resident of Minnesota for 20 days
  • Finished with all parts of any felony sentence

Please note that you can vote while under guardianship unless a judge specifically has revoked your right to vote. You cannot vote if a court has ruled that you are legally incompetent.

What is the deadline to registr?

Featured in Register to Vote, State of Minnesota

Unlike many states, you can wait until Election Day to register in Minnesota. However, it is encouraged that you to register before Election Day—it will save you time at the polling place.

  • The deadline to register online is 11:59 p.m., 21 days before Election Day.
  • The deadline to register on paper is 5 p.m., 21 days before Election Day.
  • Otherwise, you can register on Election day at your polling place.

When can I apply for unemployment benefits in Minnesota?

Featured in Apply for Unemployment Insurance, State of Minnesota

It is recommend to Apply for benefits the same week you become unemployed or your hours are greatly reduced. 

How much can I receive as unemployment benefits in Minnesota?

Featured in Apply for Unemployment Insurance, State of Minnesota

Your weekly benefit amount is about 50 percent of your average weekly wage up to a state maximum of $740. Minnesota Department of Employment and Economic Development (DEED) will mail you a Determination of Benefit Account that shows your weekly benefit amount and total amount of benefits available.

  • The determination does not necessarily mean you will receive benefits.
  • DEED will mail you a separate determination if we need to make a decision about your eligibility for benefits.

When do I request a benefit payment?

Featured in Apply for Unemployment Insurance, State of Minnesota

You must request a payment for each week you are unemployed. Request a payment even if we are deciding your eligibility or you are waiting for an appeal hearing or decision. You may lose payments for weeks you do not request on time.

What information is required to be able to apply for unemployment benefits in Minnesota?

Featured in Apply for Unemployment Insurance, State of Minnesota

Before you start the application, you should know or have available the following information:

  • Social Security number
  • Driver's license number or other state government identification number
  • Contact information (mailing address and telephone number)
  • Employment history for the past 18 months, including:
    • Each employer's name, address and telephone number
    • Dates of employment (month and year)
    • Pay rate
    • Reason you no longer work for the employer
  • If you want direct deposit, your bank account number and routing number. You can also request direct deposit at a later time. 

You may also need:

  • DD-214 Member 4 (not mandatory to apply) if you served in the military in the past 18 months
  • SF 8 and SF50 if you were a federal employee in the past 18 months
  • Work authorization document if you are not a U.S. citizen
  • Trade union name and local number of your hiring hall if you are a union member

What are the symptoms of COVID-19?

Featured in Corona COVID-19 Response, State of Minnesota

The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who get COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.

People with fever, cough and difficulty breathing should seek medical attention.

Where can I find more information about all the cases in the US?

Featured in Corona COVID-19 Response, State of Minnesota

You can find a detailed map with the spread of the cases here: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html

What should I do if I am sick?

Featured in Corona COVID-19 Response, State of Minnesota

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

You can read more about what the CDC recommends here: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html

Where can I find the information of COVID-19 cases reported in the State of Minnesota?

Featured in Corona COVID-19 Response, State of Minnesota

You can find the list of cases reported/tested in the State of Minnesota along with the county breakdown here

How to Residential Building Permit Application Online in the City of Minneapolis?

You can access all the information on how to Residential Building Permit Application Online here.

How to Online Building Permits Online in the City of Minneapolis?

You can access all the information on how to Online Building Permits Online here.

How to File a Police Report Online in the City of Minneapolis?

You can access all the information on how to File a Police Report Online here.

How to Pay Utility Bill Online in the City of Minneapolis?

You can access all the information on how to Pay Utility Bill Online here.

How to Pay Property Taxes Online in the City of Minneapolis?

You can access all the information on how to Pay Property Taxes Online here.

How to Register to Vote Online in the City of Minneapolis?

You can access all the information on how to Register to Vote Online here.

How to Apply for Unemployment Insurance Online in the City of Minneapolis?

You can access all the information on how to Apply for Unemployment Insurance Online here.

How to Corona COVID-19 Response Online in the City of Minneapolis?

You can access all the information on how to Corona COVID-19 Response Online here.

How to Renew Vehicle Registration Online in the City of Minneapolis?

You can access all the information on how to Renew Vehicle Registration Online here.

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