Access the billing services for water, sewer, stormwater, solid waste and recycling services in the City of Minneapolis online.

You will need your account number or address to access your billing details and pay your Minneapolis utility bill online. 

FAQs

How is my due date determined, and can I change my due date?

Due dates are established by City Ordinance and fall 21 days after the billing date. The billing date is typically determined by the geographic location of the property and the type of meter reading equipment. Due dates cannot be changed.

What if I know I won't be able to pay my City of Minneapolis Utility bill on time?

If you cannot pay your bill, or can only pay part of it, please contact customer service to determine whether you are eligible for a payment agreement. Eligibility for an agreement depends on your payment history, history of the account or any other relevant circumstances.

You may be able to set an installment agreement (IA) with two or more payments. A promise to pay agreement (PPA) is for the full amount to be paid in one payment. The bill statement indicates that all charges are due and payable 21 days after billing. You must pay current charges in addition to the installment agreement.

How often are utilities billed in the City of Minneapolis, Minnesota?

The city of Minneapolis utilities are billed monthly. Water is billed based on monthly meter readings or estimated according to historical usage if no reading is obtained.

For residential properties with three or fewer dwelling units, the sewer charge for December through March is based on water usage, the other eight months of the year, the sewer is based on the average winter consumption (AWC).

For commercial, mixed-use properties, and residential greater than three dwelling units, the sewer is based on monthly water usage. Solid Waste & Recycling is a flat fee based on a number of dwelling units and containers. Stormwater is a flat fee based on impervious area.

Do the City of Minneapolis offer any special billing programs?

No, the City of Minneapolis does not offer any special billing programs such as budget plans or senior discounts for utility bills.

Why does the water bill stay with the property when the property is sold?

In Minneapolis, as well as with many cities across the nation, unpaid amounts owed by a previous bill payer at a service address (a lien balance) remain with the property, and the new owner of that property is responsible for those charges. This is in accordance with state and city laws.

When you sell a property the realtor, buyer, or seller contacts Treasury Operations. The city reads the meter and sends a final bill to the occupant. The previous owner pays the bill or it is negotiated at the closing. The title insurance company involved with the sale might also be contacted as they sometimes check with utilities to make sure no outstanding debts are attached to the property. If there is a dispute, the new owner may be able to take legal action against the previous owner for non-payment. In most cases, this can be done through conciliation court.

The new owner is ultimately responsible for resolving the situation. Water service will not be turned off because of the former owner's outstanding debt. However, service can be discontinued if you fail to pay charges that you incur. If you cannot pay the full delinquent balance, an installment agreement may be set up.

If you can't negotiate a satisfactory installment agreement, the lien balance from the previous owner may be added to your property taxes.

When are late fees charged for utility bills in Minneapolis, MN?

A utility bill charge that is not paid by the due date displayed on the bill shall be considered late. A five (5) percent late charge shall be added to the net current charges of the bill at the expiration of the due date. The added late charge will appear on the next bill.

Images

Utility Bill Sample - Minneapolis City
Utility Bill Sample - Minneapolis City

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Access the billing services for water, sewer, stormwater, solid waste and recycling services in the City of Minneapolis online.

You will need your account number or address to access your billing details and pay your Minneapolis utility bill online. 

FAQs

How is my due date determined, and can I change my due date?

Due dates are established by City Ordinance and fall 21 days after the billing date. The billing date is typically determined by the geographic location of the property and the type of meter reading equipment. Due dates cannot be changed.

What if I know I won't be able to pay my City of Minneapolis Utility bill on time?

If you cannot pay your bill, or can only pay part of it, please contact customer service to determine whether you are eligible for a payment agreement. Eligibility for an agreement depends on your payment history, history of the account or any other relevant circumstances.

You may be able to set an installment agreement (IA) with two or more payments. A promise to pay agreement (PPA) is for the full amount to be paid in one payment. The bill statement indicates that all charges are due and payable 21 days after billing. You must pay current charges in addition to the installment agreement.

How often are utilities billed in the City of Minneapolis, Minnesota?

The city of Minneapolis utilities are billed monthly. Water is billed based on monthly meter readings or estimated according to historical usage if no reading is obtained.

For residential properties with three or fewer dwelling units, the sewer charge for December through March is based on water usage, the other eight months of the year, the sewer is based on the average winter consumption (AWC).

For commercial, mixed-use properties, and residential greater than three dwelling units, the sewer is based on monthly water usage. Solid Waste & Recycling is a flat fee based on a number of dwelling units and containers. Stormwater is a flat fee based on impervious area.

Do the City of Minneapolis offer any special billing programs?

No, the City of Minneapolis does not offer any special billing programs such as budget plans or senior discounts for utility bills.

Why does the water bill stay with the property when the property is sold?

In Minneapolis, as well as with many cities across the nation, unpaid amounts owed by a previous bill payer at a service address (a lien balance) remain with the property, and the new owner of that property is responsible for those charges. This is in accordance with state and city laws.

When you sell a property the realtor, buyer, or seller contacts Treasury Operations. The city reads the meter and sends a final bill to the occupant. The previous owner pays the bill or it is negotiated at the closing. The title insurance company involved with the sale might also be contacted as they sometimes check with utilities to make sure no outstanding debts are attached to the property. If there is a dispute, the new owner may be able to take legal action against the previous owner for non-payment. In most cases, this can be done through conciliation court.

The new owner is ultimately responsible for resolving the situation. Water service will not be turned off because of the former owner's outstanding debt. However, service can be discontinued if you fail to pay charges that you incur. If you cannot pay the full delinquent balance, an installment agreement may be set up.

If you can't negotiate a satisfactory installment agreement, the lien balance from the previous owner may be added to your property taxes.

When are late fees charged for utility bills in Minneapolis, MN?

A utility bill charge that is not paid by the due date displayed on the bill shall be considered late. A five (5) percent late charge shall be added to the net current charges of the bill at the expiration of the due date. The added late charge will appear on the next bill.

Images

Utility Bill Sample - Minneapolis City
Utility Bill Sample - Minneapolis City

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

papergov

Papergov is the leading place to discover & act on all local government services.

papergov

Papergov is the leading place to discover & act on all local government services.

© 2022, Openly Technologies, Inc.