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Frequently asked questions from City of Tampa

What happens if I don't pay my Tampa City Business License?

Featured in Renew Business License, City of Tampa

Pursuant to State Law, Tampa City business license taxes are due and payable July 1st, and may be paid during the months of July, August, and September without penalty. After September 30th penalties will accrue at a rate of 10% for October and 5% for each additional month, not to exceed 25%. However, in addition to the above penalties, $250 may be assessed if license is delinquent after January 1st of each year.

A 25% penalty shall be imposed on any person engaged in any new business, occupation or profession without first obtaining a City of Tampa Business License.

Please note that this license is a business tax only. It does not permit the licensee to violate any existing regulatory or zoning laws of the state, county or cities, nor does it exempt the licensee from any other license or permits that may be required by law.

What can I do if my service is discontinued or interrupted for non-payment?

Featured in Pay Utility Bill, City of Tampa

Discontinuation and interruption of water, wastewater and solid waste services for non-payment is initiated through the Credit and Collections Section of Tampa City. To reinstate service, please refer to the tag left at your property or contact the Credit and Collections Section regarding the payment amount required to restore service. Payments for delinquent and discontinued accounts can be made online. 

If you make a payment on a discontinued account online or by phone, please contact us at (813) 274-8811, Monday through Friday between 8 a.m. to 5 p.m., to confirm your payment has been received. Provide the Customer Service Representative with the date of payment, the payment confirmation number and the amount paid. Following payment confirmation, service will be restored within 24 hours. 

Payments made on weekends and holidays can be confirmed on the next business day. 

How often am I billed for Tampa City Utilities?

Featured in Pay Utility Bill, City of Tampa

Tampa City Utility Bills are mailed monthly. Once your account is established you will receive your bill at approximately the same time each month. 

Why did I receive a final notice in the mail?

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City of Tampa Utilities sends notification to our customers who have not paid the balance due on their account by the bill due date as a reminder that payment is due.

Can I receive benefits in Florida if I am placed on part-time work?

Featured in Apply for Unemployment Benefits, State of Florida

If your employer reduces your hours against your will, you may be eligible for partial benefits. If you are earning less than $275 in gross earnings per week, you can file a claim to determine if you would be eligible to receive partial payments.  

What is Reemployment Assistance?

Featured in Apply for Unemployment Benefits, State of Florida

The State of Florida's Unemployment Insurance was rebranded with the name Reemployment Assistance to reflect the comprehensive goal of assisting Floridians find work during periods of unemployment through monetary assistance when eligible and training through Florida’s CareerSource centers.  

How/Where do I file a claim for unemployment benefits in the State of Florida?

Featured in Apply for Unemployment Benefits, State of Florida

You can file a claim online via Florida’s CONNECT claims system by clicking the FILE NOW button above.  

If you cannot file a claim online because of legal reasons, computer illiteracy, language barriers, or disabilities you may call 1-800-681-8102. Your claim can be filed by phone 8:00 AM to 5:00 PM EST, Monday through Friday.  

When do employment benefit claims begin in Florida?

Featured in Apply for Unemployment Benefits, State of Florida

 Your claim is effective Sunday of the week you complete your application. By the Florida state law, the first week of a claim for which you would have been eligible for payment is an unpaid week. This week is considered your “waiting week.”  

Who pays for my Reemployment Assistance (RA) benefits?

Featured in Apply for Unemployment Benefits, State of Florida

Florida employers pay for RA through a tax managed by the Florida Department of Revenue. It is one of the employer's business costs. Workers do not pay reemployment taxes.  

How are my unemployment benefits calculated in the State of Florida?

Featured in Apply for Unemployment Benefits, State of Florida

The wages used to determine your benefit amounts are the first four of the last five calendar quarters.

For example, Claims filed in October 2019 use wages earned between 10/01/2018 through 09/30/2019.

Once the Florida Department of Economic Opportunity has the wages on record, they verify the following to determine if you are eligible for benefits:

  • $3400 minimum gross earnings during base period.
  • You must have a minimum of two quarters of covered wages.
  • Total base period gross wages must be more than 1.5x the highest wage quarter.

Once they complete those checks, the last steps are simple:

  • Weekly Benefit Amount (WBA)
    WBA is the highest quarter divided by 26 OR the weekly amount $275, whichever is less
  • Maximum Benefit Amount (MBA)
    MBA is your total base period wages divided by 4 OR the yearly maximum, whichever is less

What is the maximum amount of unemployment benefits I can receive in the State of Florida?

Featured in Apply for Unemployment Benefits, State of Florida

Florida maximum benefits adjust every year based on the previous year’s unemployment rates.

2019 Claim Maximums: 12 weeks                   
Weekly Benefit Amount (WBA): $275            
Maximum Benefit Amount (MBA): $3300    

2020 Claim Maximums: 12 weeks
Weekly Benefit Amount (WBA): $275
Maximum Benefit Amount (MBA): $3300

Please note that these can be adjusted in times of severe events & you will need to check with the DEO if there are any changes. 

Does the State of Florida offer any expedited processing of Unemployment Insurance due to Coronavirus COVID-19?

Featured in Apply for Unemployment Benefits, State of Florida

The Florida Department of Economic Opportunity (DEO) announced the waiving of the requirement to wait a week to receive Reemployment Assistance benefits through May 8, 2020. The waiting week has been waived so eligible Floridians may receive the support they need to help recover from the current economic impacts of COVID-19.

Who is eligible to register to vote?

Featured in Register to Vote, State of Florida

To be eligible to register to vote you must:

  • Be a citizen of the United States of America;
  • Be a legal resident of Florida;
  • Be a legal resident of the county in which you seek to be registered;
  • Be at least 16 years old to preregister or at least 18 years old to register and vote;
  • Not be a person who has been adjudicated mentally incapacitated with respect to voting in Florida or any other state without having the right to vote restored; and,
  • Not be a person who has been convicted of a felony without your civil rights having been restored.

What are the symptoms of COVID-19?

Featured in Corona COVID-19 Response, State of Florida

The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who get COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.

People with fever, cough and difficulty breathing should seek medical attention.

Where can I find more information about all the cases in the US?

Featured in Corona COVID-19 Response, State of Florida

You can find a detailed map with the spread of the cases here: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html

What should I do if I am sick?

Featured in Corona COVID-19 Response, State of Florida

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

You can read more about what the CDC recommends here: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html

Where can I find the list of all Community Health Centers in Florida?

Featured in Corona COVID-19 Response, State of Florida

Florida’s Community Health Centers deliver high-quality, community-based comprehensive health care services to all patients, regardless of their ability to pay. With 600-plus locations statewide, Community Health Centers serve more than 1.6 million patients every year, ensuring that all Floridians receive the health care they need in a way that’s economical for taxpayers.

You can find the list of all Community Health Centers here. Alternatively, you can search for them by your address here: https://www.fachc.org/find-a-health-center#/

Are there any toolkits from the State Department of Health?

Featured in Corona COVID-19 Response, State of Florida

You can access the list of all official toolkits from Florida State DOH here