State of North Carolina

State of North Carolina

Frequently asked questions from State of North Carolina

What are the Eligibility Requirements for Unemployment Insurance in North Carolina?

Featured in Apply for Unemployment Insurance, State of North Carolina

There are FOUR criteria that you must meet to be eligible for unemployment benefits in North Carolina:

  •  You must be unemployed due to no fault of your own (DES will make this determination based upon information provided by you and your last employer);
  •  You must be considered monetarily eligible (earned sufficient wages to establish a claim);
  •  You must be physically able, available and actively seeking work; and  
  •  You must register for work with your resident state's job service office (NCWorks Online)

What information is required to apply for filing Unemployment Insurance in North Carolina?

Featured in Apply for Unemployment Insurance, State of North Carolina

All applicants will need the following information to apply for Unemployment Insurance Online in North Carolina:

  • Your Social Security Number.
  • Details from your most recent employer about separation, vacation or severance pay you received, will receive, or are entitled to receive.
  • Details regarding any retirement pay (gross monthly amount of pay along with proof).
  • Your bank routing number and account number if you would like unemployment payments directly deposited into your bank account. If you do not select direct deposit, payment will be placed on a DES issued debit card.
  • Your work history for the past two years (employer name as it appears on your check stub, employer's payroll and physical addresses, telephone number, employment dates, rate of pay and reason for separation from each employer).

If you are Non-Citizen, you will also require

  • Your Alien number and expiration date from your Employment Authorization Document.

If you are a Former Federal Employee, you will also require

  • Your SF-50 form, SF-8 form, pay stub(s) or W-2 (if you worked in federal employment within the past two years). If this information is unavailable, you may provide it later. Please proceed in filing your claim. 

If you are a Former Military Personnel,  you will also require

  • Your DD214, Member 4 Copy. If your DD214 is unavailable, you may provide it later. Please proceed in filing your claim.  

What are the symptoms of COVID-19?

Featured in Corona COVID-19 Response, State of North Carolina

The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who get COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.

People with fever, cough and difficulty breathing should seek medical attention.

Where can I find more information about all the cases in the US?

Featured in Corona COVID-19 Response, State of North Carolina

You can find a detailed map with the spread of the cases here: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html

What should I do if I am sick?

Featured in Corona COVID-19 Response, State of North Carolina

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

You can read more about what the CDC recommends here: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html

Where can I find the case count for COVID-19 in North Carolina?

Featured in Corona COVID-19 Response, State of North Carolina

You can access the case count of Coronavirus (COVID-19) by County provided by the Department of Health & Human Services here

Is the phone number I can call about COVID-19 in North Carolina?

Featured in Corona COVID-19 Response, State of North Carolina

You can use the COVID-19 hotline by calling 866-462-3821. 

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