Frequently asked questions from City of Cedar Rapids

Can I pay with a Debit/Credit Card? If yes, How and what are the Charges?

Featured in Pay Utility Bill, City of Cedar Rapids

Yes , you can pay with your cards. Two methods are used to pay your Municipal Utility Bill with a credit or debit card. i.e online and by phone. For the online payment just search for online payment and then click on the "pay you utility bills" and then click on "credit card"  .But if you want to pay through phone call here is the phone number 1-888-821-2215. While paying via phone keep your all utility information ready before dialing the number.

There is a convenience fee of paying through credit/debit cards. Actually , the city municipal office has a partnership with KUBRA, which charged a $2.75 payment processing fee.  Office vendor retains this fee. The utilities are not benefited by assesment of this fee.




What is an estimated water bill and what happens if I miss the payment?

Featured in Pay Utility Bill, City of Cedar Rapids

Bill is estimated through the actual reading of the meter. In case if your meter or remote reading is not working,  an estimated bill is created.

If you are unable to pay the bills on time, you'll have to pay an extra amount of money which is charged 4.5%  of the due bill. You can also call customer service for a detailed understanding of the arrangements. The number is  (319) 286-5900 



How can I get my property tax bill?

Featured in Pay Property taxes, County of Linn

Tax bills are usually mailed during the month of March but if you don't have received your bill, you may contact the Treasurer’s office.

I am not satisfied with the assessment of my property. Where should I go?

Featured in Pay Property taxes, County of Linn

You may contact the Linn County Assessor’s Office at 319-892-5220 or the Cedar Rapids Assessor’s Office at 319-286-5888 for the latest valuation information on your property or for any questions.

How can I know if my mortagage company is paying my taxes?

Featured in Pay Property taxes, County of Linn

The Assessor's office does not keep the record of mortagage companies. So you will have to contact to your mortagage company to get the record.

Who is qualified to register?

Featured in Register to Vote, State of Iowa

To qualify to register to vote, you must be:

  • A U.S. citizen,
  • An Iowa resident, and
  • At least 17 1/2 years old (must be 18 years old by election day to vote.)

You cannot:

  • Be a convicted felon (unless your voting rights have been restored),
  • Be judged mentally incompetent to vote by a court, or
  • Claim the right to vote in any other place.

What are the symptoms of COVID-19?

Featured in Corona COVID-19 Response, State of Iowa

The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who get COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.

People with fever, cough and difficulty breathing should seek medical attention.

Where can I find more information about all the cases in the US?

Featured in Corona COVID-19 Response, State of Iowa

You can find a detailed map with the spread of the cases here: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html

What should I do if I am sick?

Featured in Corona COVID-19 Response, State of Iowa

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

You can read more about what the CDC recommends here: https://www.cdc.gov/coronavirus/2019-ncov/about/steps-when-sick.html

Where do I find the reported Coronavirus cases in Iowa?

Featured in Corona COVID-19 Response, State of Iowa

You can find the latest numbers on reported Coronavirus COVID-19 cases in Iowa here

How do I know if a service is covered or not?

Featured in Apply for Medicaid Online, State of Iowa

 All services are based on medical necessity. Your doctor is the best person to determine the medical necessity of a procedure. The provider will need to contact Provider Services to explain what services you are in need of. Provider Services will help your doctor to determine if this service is covered. 

Who do I contact if I am cancelled from Iowa Medicai

Featured in Apply for Medicaid Online, State of Iowa

 Contact your IM worker at your local Department of Human Services. Your IM worker is the only one that can assist you with questions about your eligibili 

What do I do if I have lost my Medicaid card or never received one?

Featured in Apply for Medicaid Online, State of Iowa

 

You may contact Iowa Medicaid Member Services by phone or email. The phone number is 1-800-338-8366 or 515-256-4606 (when calling locally in the Des Moines area), Monday through Friday, 8 a.m. to 5 p.m. For telephone accessibility assistance if you are deaf, hard-of-hearing, deaf-blind, or have difficulty speaking call Relay Iowa TTY at 1-800-735-2942. The email address is IMEMemberServices@dhs.state.ia.us. You also can contact your Income Maintenance (IM) worker at your local DHS office. A new cards should be sent out within 7 days of your request.

How long do my Unemployment Insurance benefits last in Iowa?

Featured in Apply for Unemployment Insurance Benefits, State of Iowa

The UI benefit year in Iowa is one year from the claim effective date. Benefits are paid until the Maximum Benefit Amount (MBA) is reached or the benefit year ends.

When should I file an application for benefits?

Featured in Apply for Unemployment Insurance Benefits, State of Iowa

You can file an initial claim the same week you are unemployed or working reduced hours. Do not wait until you have returned to work to file your claim. Your unemployment insurance claim DOES NOT begin on the date your job ended or your hours were reduced. Your claim is effective the Sunday of the week you apply.

Who is eligible for Unemployment Insurance Benefits in Iowa?

Featured in Apply for Unemployment Insurance Benefits, State of Iowa

To be eligible for UI benefits in the State of Iowa, the claimant must:

  • be totally or partially unemployed
  • have worked and earned a minimum amount of wages in work covered by UI in the last 15 to 18 months
  • have lost his or her job through no fault of their own
  • be able and available for work
  • verify their identity through online verification or provide required documents
  • be actively seeking work (work search may be waived if certain criteria are met)
  • be registered for work (unless the work search requirement is waived).

What information is required to apply for Unemployment Insurance (UI) benefits online in Iowa?

Featured in Apply for Unemployment Insurance Benefits, State of Iowa

The following information is needed when filing for UI benefits online in Iowa:

  • social security number
  • name, payroll address and telephone number of your last employer
  • start and end dates of your last job
  • whether or not you will receive vacation pay, severance, etc.
  • alien registration number (if not a U.S. citizen or permanent refugee)
  • DD-214 (Member 4) if you served in the U.S. military during the last 18 months
  • Verifying your identity by answering security questions
  • Standard Form 8 (SF-8) if you worked for the federal government in the last 18 months
  • name(s), date(s) of birth, and social security number(s) of any dependents that are claimed as exemptions on your federal income tax return
    • Spouses may be claimed as a dependent if their gross wages were $120.00 or less in the week prior to filing your claim.
    • Self-employment does not count as gross wages for dependent purposes.

How to Pay for Parking Citation Online in the City of Cedar Rapids?

You can access all the information on how to Pay for Parking Citation Online here.

How to Pay Utility Bill Online in the City of Cedar Rapids?

You can access all the information on how to Pay Utility Bill Online here.

How to Pay Property taxes Online in the City of Cedar Rapids?

You can access all the information on how to Pay Property taxes Online here.

How to Register to Vote Online in the City of Cedar Rapids?

You can access all the information on how to Register to Vote Online here.

How to Check Voter Registration Online in the City of Cedar Rapids?

You can access all the information on how to Check Voter Registration Online here.

How to Corona COVID-19 Response Online in the City of Cedar Rapids?

You can access all the information on how to Corona COVID-19 Response Online here.

How to Apply for Medicaid Online Online in the City of Cedar Rapids?

You can access all the information on how to Apply for Medicaid Online Online here.

How to Buy Fishing/Hunting License Online in the City of Cedar Rapids?

You can access all the information on how to Buy Fishing/Hunting License Online here.

How to Apply for Unemployment Insurance Benefits Online in the City of Cedar Rapids?

You can access all the information on how to Apply for Unemployment Insurance Benefits Online here.

How to Driver License Renewal Online in the City of Cedar Rapids?

You can access all the information on how to Driver License Renewal Online here.

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