Pay Utility Bill

Pay Utility Bill

Cedar Rapid residents can pay their municipal utility bills online using this service!

FAQs

Can I pay with a Debit/Credit Card? If yes, How and what are the Charges?

Yes , you can pay with your cards. Two methods are used to pay your Municipal Utility Bill with a credit or debit card. i.e online and by phone. For the online payment just search for online payment and then click on the "pay you utility bills" and then click on "credit card"  .But if you want to pay through phone call here is the phone number 1-888-821-2215. While paying via phone keep your all utility information ready before dialing the number.

There is a convenience fee of paying through credit/debit cards. Actually , the city municipal office has a partnership with KUBRA, which charged a $2.75 payment processing fee.  Office vendor retains this fee. The utilities are not benefited by assessment of this fee.

What is an estimated water bill and what happens if I miss the payment?

Bill is estimated through the actual reading of the meter. In case if your meter or remote reading is not working,  an estimated bill is created.

If you are unable to pay the bills on time, you'll have to pay an extra amount of money which is charged 4.5%  of the due bill. You can also call customer service for a detailed understanding of the arrangements. The number is  (319) 286-5900 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Pay Utility Bill

Pay Utility Bill

Cedar Rapid residents can pay their municipal utility bills online using this service!

FAQs

Can I pay with a Debit/Credit Card? If yes, How and what are the Charges?

Yes , you can pay with your cards. Two methods are used to pay your Municipal Utility Bill with a credit or debit card. i.e online and by phone. For the online payment just search for online payment and then click on the "pay you utility bills" and then click on "credit card"  .But if you want to pay through phone call here is the phone number 1-888-821-2215. While paying via phone keep your all utility information ready before dialing the number.

There is a convenience fee of paying through credit/debit cards. Actually , the city municipal office has a partnership with KUBRA, which charged a $2.75 payment processing fee.  Office vendor retains this fee. The utilities are not benefited by assessment of this fee.

What is an estimated water bill and what happens if I miss the payment?

Bill is estimated through the actual reading of the meter. In case if your meter or remote reading is not working,  an estimated bill is created.

If you are unable to pay the bills on time, you'll have to pay an extra amount of money which is charged 4.5%  of the due bill. You can also call customer service for a detailed understanding of the arrangements. The number is  (319) 286-5900 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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