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County of Kanawha

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State of West Virginia

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Frequently asked questions from City of Charleston

Do you take credit cards?

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Yes, the Kanawha County Online payment portal for property taxes accept Visa, Mastercard, Discover, and American Express. 

I lost/did not receive my statement. How can I find how much I owe?

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You will need to call the Kanawha County Tax Office or you may look your taxes up online by clicking on the ‘Tax Inquiry‘ link on the online tax payment portal.

When are my taxes due in Kanawha County, West Virginia?

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To avoid interest charges on your Kanawha County Property taxes, you will need to pay the 1st half before October 1st and the 2nd half by April 1.

What is the homestead exemption of property taxes?

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The Homestead Exemption is a tax relief measure that provides for a reduction in the real property assessment of those who qualify.

What it does is exempts the first $20,000 in value for those who are age 65 or older on or before June 30th, next year, or who is permanently and totally disabled; and who owns a homestead that is used and occupied exclusively for their own residential purposes.

What is a Homestead?

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A “Homestead” is a single family residential house, including a mobile, manufactured or modular home, and the land surrounding it, or a mobile, manufactured or modular home regardless of whether it is on owned or leased land.

Who is eligible for Homestead Exemption in Kanawha County, WV?

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he Homestead Exemption enables many West Virginians to enjoy a reduction in their real property taxes. But to qualify, you must first apply. To apply, you must bring proof of age or if you are applying based on a permanent and total disability, proof of the disability to the Kanawha Assessor’s office before December 1st. If you do not file by this deadline, you must wait until next year to apply.

You must have lived at your homestead for at least 6 months and must have been a resident of West Virginia for the 2 years prior to your application. The Kanawha County Assessor will review your application, and if everything is in order, you will receive a reduction of up to $20,000 from the assessed value of your home.

Once you receive the Homestead Exemption, you don’t have to apply again unless there is a change in your status or residence. The exemption carries over from year to year.

Where can I find the official number of cases reported in West Virginia?

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You can find the list updates on the cases and testings on the State's DHHR page here

What are the symptoms of COVID-19?

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The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who get COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.

People with fever, cough and difficulty breathing should seek medical attention.

Where can I find more information about all the cases in the US?

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You can find a detailed map with the spread of the cases here:

What should I do if I am sick?

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If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice.

You can read more about what the CDC recommends here:

How is my payment amount determined?

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Your weekly benefit amount is based on the total covered wages you were paid during your base period.  You must have been paid wages of at least $2,200 in covered employment during your base period and must have been paid wages in at least two quarters of your base period to be monetarily eligible to receive unemployment compensation benefits in the State of West Virginia.

The regular base period consists of the first four of the last five completed calendar quarters before the starting date of your new claim. If you are not monetarily eligible during the regular base period, we would then explore the alternate base period to assist you in possibly becoming monetarily eligible.

What type of unemployment claim could I be eligible for in West Virginia?

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Regular/total unemployment—you are totally unemployed when you are completely separated from employment, earning no wages and performing no services.

Low earnings/partial unemployment—you are partially unemployed if you were hired as a full-time employee but your regular hours and earnings are reduced due to lack of work.  You are on the employer’s payroll, but that employer cannot give you full-time work.  Your employer may issue you a Low Earnings Report while your work hours are reduced.

What documents do I need to file my claim in the State of West Virginia?

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Although your initial application was made by phone or internet, to protect your identity, you may be asked to provide your Social Security card and a photo ID (such as a valid driver’s license) for verification purposes.  Make sure you have these items available and can provide them upon request.  If you are not a citizen of the United States, you will be asked to supply government issued documentation showing your work status. Your document must include an identification number, the name of the agency that issued the document, and an expiration date.

You will be asked to complete an Initial Unemployment Compensation Application, wherein you will provide the business names and complete mailing addresses for all employers for whom you worked during the last 18 months, along with the dates of employment and reason for separation from each employer.

If you were separated from the following entities, you will be asked to provide the following forms:

  • Military: DD-214 form, the number four (4) copy
  • Federal government: SF-8 form (separation notice)
  • Federal Emergency Management Agency (FEMA):  SF-8 form and SF-50 form.

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