Deposit Fee: $75 for residential customers and $100 for commercial customers.

Service Fee: $25 for residential and commercial customers.

Each customer has a water meter that is read by City of Rowlett staff every month. This number is inserted into their meter reading software which subtracts  the previous reading for that meter.  All of these readings are downloaded into their billing software which then calculates your bill.  

Yes! If a customer is unable to pay an outstanding amount on a Rowlett City utility bill and is in danger of service being disconnected, the customer may  request an extension of up to ten calendar days to pay the account  (excluding the day of interruption or if service is already interrupted)  and provided a Utility Payment Extension Agreement is completed and  signed.

The extension agreement shall include the complete amount past  due. Extension agreements are available to customers only once every  three months for a maximum of four times in a twelve month period, may  not be consecutive. Failure to comply with the terms of any extension  agreement will result in disconnection of service without further  notice; customer will not be eligible for any additional extensions for twelve months following a broken extension; and a $27.50 reconnect  service fee imposed. 

You have the following options to pay for your Rowlett City Water bills:

• Pay by Phone (Interactive Voice Response System - IVR):  Citizens can make payments by credit card and e-check using the automated  phone system. Payments can be made using Visa, MasterCard, and Discover  as well as from checking accounts. The number for this service is  844-238-8997.
  
• Pay by Mail: All utility payments can be mailed to the following address: 

     P.O. Box 660054
    Dallas, TX  75265-0054

• Pay in Person or Dropbox: Payments  by cash, credit card or check can also be made in person at the Billing  Office located at 4004 Main Street during regular business hours.
  
  Payments may be taken to our drop boxes located at the Billing Office or at Minyard's on Dalrock Road and Lakeview Parkway.  Please be sure to place your payment in the box well ahead of the due  date to avoid any late penalties or disconnection.
  
• Pay Online: You can access the City's online payment portal by clicking PAY NOW button above. 

To be eligible to register to vote in Texas, a person must be: 

• A United States citizen; 
• A resident of the Texas county in which application for registration is made; 
• At least 18 years old on Election Day; 
• Not finally convicted of a felony, or, if so convicted must have (1) fully discharged the sentence, including any term of incarceration, parole, or supervision, or completed a period of probation ordered by any court; or (2) been pardoned or otherwise released from the resulting disability to vote; and 
• Not determined by a final judgment of a court exercising probate jurisdiction to be (1) totally mentally incapacitated; or (2) partially mentally incapacitated without the right to vote.

A voter who has not been issued a driver’s license or social security number may register to vote, but such voter must submit proof of identification when presenting himself/herself for voting or with his/her mail-in ballots, if voting by mail.  These voters’ names are flagged on the official voter registration list with the annotation of “ID.”  The “ID” notation instructs the poll worker to request a proper form of identification from these voters when they present themselves for voting, unless they are a voter with a permanent exemption on the voter registration certificate. The voter must present one of the seven (7) acceptable forms of identification: 

• Texas driver license issued by the Texas Department of Public Safety (DPS)
• Texas Election Identification Certificate issued by DPS
• Texas personal identification card issued by DPS
• Texas concealed handgun license issued by DPS
• United States military identification card containing the person’s photograph
• United States citizenship certificate containing the person’s photograph
• United States passport

The most common symptoms of COVID-19 are fever, tiredness, and dry cough. Some patients may have aches and pains, nasal congestion, runny nose, sore throat or diarrhea. These symptoms are usually mild and begin gradually. Some people become infected but don’t develop any symptoms and don't feel unwell.

Most people (about 80%) recover from the disease without needing special treatment. Around 1 out of every 6 people who get COVID-19 becomes seriously ill and develops difficulty breathing. Older people, and those with underlying medical problems like high blood pressure, heart problems or diabetes, are more likely to develop serious illness.

People with fever, cough and difficulty breathing should seek medical attention.

You can find a detailed map with the spread of the cases here: https://www.cdc.gov/coronavirus/2019-ncov/cases-in-us.html

You can find the latest information on the cases reported/counted in Texas here: https://www.dshs.state.tx.us/news/updates.shtm#coronavirus.

You can find the list of local health entities for assistance on COVID-19 response here: https://www.dshs.state.tx.us/regions/2019-nCoV-Local-Health-Entities/

The renewal fees are as follows: 

• Renewal of driver license (with or without changing address): $25
• Renewal of ID (with or without changing address): $16
• Renewal of driver license with motorcycle (with or without changing address): $33
• Replacement or change of address for driver license, commercial license or ID: $11