City of Vacaville residents can view and pay their water utility bills online using this service!

FAQs

What happens if the utility bill is past due in Vacaville, CA?

The City of Vacaville utility bill is due upon receipt and will become past due if not paid by the delinquent date on the bill. A delinquent fee of 10% or $10, whichever is greater, will be added to your account if it becomes past due.

If your bill remains unpaid, a processing fee will be charged and a shut-off notice will be mailed indicating a shut-off date. If unpaid, your service will be interrupted and an additional processing fee will be added for non-payment. 

What do I do if my water is disconnected due to nonpayment?

If your utility service has been disconnected in Vacaville (CA) due to nonpayment, you will need to make payment for all past due fees.

Payments can be made in person at the City Hall Finance Counter located at 650 Merchant Street or by credit card over the phone by calling (707) 449-5128.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

City of Vacaville residents can view and pay their water utility bills online using this service!

FAQs

What happens if the utility bill is past due in Vacaville, CA?

The City of Vacaville utility bill is due upon receipt and will become past due if not paid by the delinquent date on the bill. A delinquent fee of 10% or $10, whichever is greater, will be added to your account if it becomes past due.

If your bill remains unpaid, a processing fee will be charged and a shut-off notice will be mailed indicating a shut-off date. If unpaid, your service will be interrupted and an additional processing fee will be added for non-payment. 

What do I do if my water is disconnected due to nonpayment?

If your utility service has been disconnected in Vacaville (CA) due to nonpayment, you will need to make payment for all past due fees.

Payments can be made in person at the City Hall Finance Counter located at 650 Merchant Street or by credit card over the phone by calling (707) 449-5128.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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