Pay Water Bill in the City of Tuscaloosa, Alabama using this service

FAQs

When will I get my first bill?

Your first bill will be due on our regular billing cycles.  It can be as soon as one week or as long as one month, depending upon when you move in and when we are billing that cycle.  A Customer Service Technician can tell you the billing cycle at the time of application. 

Do I have to make a deposit?

No deposit is required.  However, you are required to pay a $45 connection fee for service at the time of application.  This fee is non-refundable. 

How do I establish water and sewer service?

A new application for service must be made by you upon any change in tenancy or change in premises.  Should a new application not be made within forty-eight (48) hours of any change in tenancy or premises, water service to the residence may be discontinued and you may also be liable for all water and sewer charges that have accrued since the last regular meter reading prior to the time of your application. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Pay Water Bill in the City of Tuscaloosa, Alabama using this service

FAQs

When will I get my first bill?

Your first bill will be due on our regular billing cycles.  It can be as soon as one week or as long as one month, depending upon when you move in and when we are billing that cycle.  A Customer Service Technician can tell you the billing cycle at the time of application. 

Do I have to make a deposit?

No deposit is required.  However, you are required to pay a $45 connection fee for service at the time of application.  This fee is non-refundable. 

How do I establish water and sewer service?

A new application for service must be made by you upon any change in tenancy or change in premises.  Should a new application not be made within forty-eight (48) hours of any change in tenancy or premises, water service to the residence may be discontinued and you may also be liable for all water and sewer charges that have accrued since the last regular meter reading prior to the time of your application. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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