The City of Toledo bills all its retail customers on a monthly basis. 

The following are the requirements to qualify for the Senior Water Discount Program offered by the City of Toledo (OH): 

• Residents who are 65 years or older
• Own your own single-family home
• Bill must be in your name
• Residents who are permanently or totally disabled

Toledo Public Utilities will provide up to $500,000 each year to assist low-income customers pay their utility bills. Assistance is coordinated through ProMedica Ebeid Institute’s Financial Opportunity Center (FOC).

Who is eligible for the program?

• Households at or below 200 percent of the Federal Poverty Level will be eligible for assistance; hardship is also considered.
• Assistance is for the primary residence of qualifying consumers.
• Account must be past due or in disconnection status. (Actual disconnection is not required; consumers disconnected within the past month may be eligible.)
• Client may be required to make some portion of the payment to maintain water service.
• Balances must be for the same account holder at the same address. No funds can be used for balances transferred to another property.