Pay Water Bill

Pay Water Bill

Using this service, residents of City of Tempe can view and pay water bill online!

FAQs

How can I pay my water bill?

You can pay online anytime. There is no charge for credit card payments. 

You can pay by phone - 480-350-8361.  

You can pay by drop box or by mail

If you are a new customer (at a rental property) you can email a copy of your lease before signing up. You can also call 480-350-8361 to pay the deposit.

What is the smell in the water?

 The three most common smells people inquire about are:

  • Chlorine, a disinfectant which is added to the water to kill germs. Typically, Tempe adds between 0.8ppm -1.2ppm of chlorine to the water to insure there will be sufficient disinfectant to kill germs at the furthest point from the water treatment plants.
  • MIB/Geosmin, seasonally occurring harmless by-products given off from algae in the lakes and canals.
  • Dirty drains, people commonly mistake smells coming from their drains as "smelly" water. To accurately determine if a smell is coming from your water fill a clean glass with cool water and walk away from the tap to smell it. Most of the time the smell will not be in the glass. Pouring bleach in the drain will kill germs that may be growing in the trap.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Pay Water Bill

Pay Water Bill

Using this service, residents of City of Tempe can view and pay water bill online!

FAQs

How can I pay my water bill?

You can pay online anytime. There is no charge for credit card payments. 

You can pay by phone - 480-350-8361.  

You can pay by drop box or by mail

If you are a new customer (at a rental property) you can email a copy of your lease before signing up. You can also call 480-350-8361 to pay the deposit.

What is the smell in the water?

 The three most common smells people inquire about are:

  • Chlorine, a disinfectant which is added to the water to kill germs. Typically, Tempe adds between 0.8ppm -1.2ppm of chlorine to the water to insure there will be sufficient disinfectant to kill germs at the furthest point from the water treatment plants.
  • MIB/Geosmin, seasonally occurring harmless by-products given off from algae in the lakes and canals.
  • Dirty drains, people commonly mistake smells coming from their drains as "smelly" water. To accurately determine if a smell is coming from your water fill a clean glass with cool water and walk away from the tap to smell it. Most of the time the smell will not be in the glass. Pouring bleach in the drain will kill germs that may be growing in the trap.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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