If you need to top off or fill your pool, you have a couple of options.  You may call our office PRIOR to starting the fill and have our Water Department come out and read your meter. They would  then come back out right after you have filled it to read your meter again to find out the actual amount of usage for the pool, allowing us to deduct this usage from the sewer portion ONLY of your bill.  This could only be done during the Public Works working hours. You may also notify our office as to when you have filled the pool and we can adjust the sewer portion only of your bill to be what your normal usage is. 

 The national average water usage for one person per month is 2,000 gallons.  Depending on the resident's lifestyle and/or appliances, the usage can vary.   If you feel that your usage is higher than the national average consumption, you may call the Clerk's Office (574-457-3216) and schedule an appointment to have someone meet you at the residence to check your meter and/or get a data log.  

It is very common to see the same usage amount on your bill for a consecutive number of  months.  This does not necessarily mean that the bill was estimated. (There will be a note  on your bill if it was estimated.)  A majority of our meters are only read on a ‘per thousand' basis. For example, you will notice that your bill states that your previous reading was 160,000 and your current reading is 163,000, showing a usage amount of 3,000 gallons.  The actual meter shows that the reading was 160,250 last month, and 163,845 this month.  The reader will only register the digits before the thousandths place.