The City of Sugarland suggests to contact Fort Bend Social Services at 281-342-7300 to learn more about possible assistance.

A winter average is established in January and February of each year. Water usage is averaged between the February and March billing periods. That number is used as your average household water usage for wastewater volume charges in Sugarland from the April bill until the following March bill, regardless of the amount of water used.

Residential customers have a set charge for wastewater each month. That way, if you use water for your yard, to fill a pool, if you have a leak, or for whatever reason during the year, you’ll have to pay for the water, but won’t pay extra for the wastewater.

Sugarland Water Customers have the following options to pay their water bill: 

• Pay By Phone: The City of Sugarland Treasury's automated phone system provide utility account information and accepts credit card payments. Please call 281-275-2750 and enter your utility account number to proceed with your bill payment.
  
• Pay By Mail: Water Bill Payments can be mailed in the form of a check or money order to the following address: 

      City of Sugar Land
     P.O. Box 5029
     Sugar Land, TX 77487-5029

• Pay in Person: You can also make in person payments at the Sugar Land City Hall located at 2700 Town Center Blvd. N., Sugar Land, TX 77479
  
  The City Hall's Office hours are Monday through Friday 8 a.m. to 5 p.m., excluding City holidays.
  
• Payment Depositories: Payment drop boxes are located in the parking lot of these seven city facilities, located throughout the city.
  
  • T.E. Harman Center
    226 Matlage Way
    
  • City Hall
    2700 Town Center Blvd. N.
    
  • Sugar Land Police Station
    1200 Highway 6 S.
    
  • Fire Station No. 6
    6625 Sansbury Blvd
    
  • Fire Station No. 4
    2100 Austin Parkway
    
  • Fire Station No. 3
    2255 Settlers Way
    
  • City Hall Annex
    10405 Corporate Drive