The bill is due and payable upon presentation. All accounts are billed in monthly intervals. Bills become past due if unpaid nineteen (19) days after the mailing date, at which time you will be mailed a Reminder Notice. If payment is not received by the due date, a Final Delinquency Notice will be mailed to you. Failure to pay will result in the interruption of utility service(s). All accounts with a past due balance are subject to delinquency termination proceedings under the terms and conditions of the City of San Bernardino Municipal Water Department Rules and Regulations.

If water and/or refuse service is stopped due to non-payment of a past due bill, the City will require payment of said bill, a service charge, and a security deposit equal to four times the average monthly bill before service(s) will be restored. All payments must be in the form of cash, cashier's check, or money order only on the day the service is set to be interrupted and thereafter until services have been restored. Non-receipt of bills is not a reasonable excuse for non-payment.