If you request that SAWS either turn on or turn off water service and this requires a personal visit from a SAWS professional, a meter trip fee of $10 will be assessed.  The fee is $5 for those customers who qualify for participation in the SAWS Affordability Programs.

Currently, our billing system is unable to itemize the meter trip fee charge on the bill, so it appears in the “Previous Balance” line. We are working to rectify this issue and appreciate your patience.