Pay Water Bill

Pay Water Bill

 Pay Water Bill Online in the Town of Peru, New York using this service! 

FAQs

When is my bill due?

 Bills are due 20 days from the time the service was billed. If a bill is  being paid within this 20 day period, you need only pay the net amount  shown on the bill. Payments received after the due date are subject to a  penalty in the amount of 10% of the current wastewater service billing  and 3% each for the current water and electric service billing.  A great  way to avoid penalties is to sign up for direct debit.  

What happens if I don't pay my bill?

Customers who have not paid a bill by the due date are subject to a  penalty in the amount of 10 percent of the current wastewater service  billing and 3 percent each for the current water and electric service  billing. Failure to pay within 14 days of the due date results in  termination of services.   Disconnections will not be done past noon on any day that precedes a  weekend or a holiday. Disconnections will not be done when the  temperature is below 32 degrees F, unless the disconnection is for a bad  check. 

Is it possible to exempt payment penalties?

Customers who are retired or disabled and who receive their only income  from retirement, disability and/or Social Security may be exempted from  penalties if the due date of their bill falls prior to receipt of their  monthly check. To be considered for penalty exempt status, the customer  must make application at the main office. To retain penalty exempt  status, the customer must pay the full amount of the bill each month  without having any charges carried forward to subsequent billings. The  customer must establish nine months of satisfactory payment history  prior to being eligible for penalty exempt status. An exception to this  would be those customers who are on the Budget Billing Program and whose  budget payments are less than the actual bill for a given month. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Pay Water Bill

Pay Water Bill

 Pay Water Bill Online in the Town of Peru, New York using this service! 

FAQs

When is my bill due?

 Bills are due 20 days from the time the service was billed. If a bill is  being paid within this 20 day period, you need only pay the net amount  shown on the bill. Payments received after the due date are subject to a  penalty in the amount of 10% of the current wastewater service billing  and 3% each for the current water and electric service billing.  A great  way to avoid penalties is to sign up for direct debit.  

What happens if I don't pay my bill?

Customers who have not paid a bill by the due date are subject to a  penalty in the amount of 10 percent of the current wastewater service  billing and 3 percent each for the current water and electric service  billing. Failure to pay within 14 days of the due date results in  termination of services.   Disconnections will not be done past noon on any day that precedes a  weekend or a holiday. Disconnections will not be done when the  temperature is below 32 degrees F, unless the disconnection is for a bad  check. 

Is it possible to exempt payment penalties?

Customers who are retired or disabled and who receive their only income  from retirement, disability and/or Social Security may be exempted from  penalties if the due date of their bill falls prior to receipt of their  monthly check. To be considered for penalty exempt status, the customer  must make application at the main office. To retain penalty exempt  status, the customer must pay the full amount of the bill each month  without having any charges carried forward to subsequent billings. The  customer must establish nine months of satisfactory payment history  prior to being eligible for penalty exempt status. An exception to this  would be those customers who are on the Budget Billing Program and whose  budget payments are less than the actual bill for a given month. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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