Pay your City of North Richland Hills, Texas water bill online using this service.

City of North Richland Hills utility bills are sent out once a month in eight cycles. The bill date will fall on a Tuesday or Friday, depending on what area of town you live in. The bill is due 20 calendar days after the bill date. 


What is the penalty for late payment of North Richard Hills water bills?

A late charge of 10% will be applied to all accounts that become delinquent. The minimum charge for residential accounts is $2.50 and $15 for commercial customers. Senior citizens are exempt from penalties.

Why is my water bill so high?

Bills increase for variable reasons, listed below are some of the most common: 

  • Leaks – toilet, faucets, slab, pipe, etc. 
  • Sprinkler System – leak, incorrect settings or broken sprinkler head. Also, if there has been a power outage and your sprinkler timer’s back-up battery is missing or dead, you may lose all of your program settings and the default settings can become active, which can potentially increase your watering days and watering times.
  • Outdoor watering hose left running.
  • Frequent refilling of swimming pool. Evaporation, wind and splashing can cause up to 1/4" to 1/2" loss of water per day in the summer and 1/8" to 1/4" per day in the winter. For pools that have automatic refillers, owners often fail to notice the amount used until their next water bill arrives.
  • Occupancy increase - Kids home during summer break, house guests during the holidays, etc.
  • Changes in daily behaviors - Hotter weather may result in extra showers, children playing in sprinklers, etc. to cool off from the summer heat.
  • Theft of service.

If you would like to have your meter read again or its devices checked, contact the North Richard Hills Water Department.