The utility billing staff follows the same collection procedures for  rental property as owner-occupied property. City Ordinance provides for  unpaid utility bills to become a lien on the property. Therefore,  landlords should check with the utility billing department prior to  releasing the security deposit to determine if there is an outstanding  utility bill 

When a bill due date falls on a weekend or a holiday for which City Hall  is closed, the due date is extended to the next day City Hall is open.  Payments may be made in the drop box on a weekend or holiday. 

If your account becomes delinquent you will be sent a delinquent notice.  If the delinquent notice is not taken care of water service may be  discontinued. Your bill, including any fees, must be paid in full before  water service will be re-established. In accordance with City  Ordinance, any unpaid balance becomes a lien on the property and will be  added to the next tax billing.