Pay Water Bill

Pay Water Bill

View your current Morgan city water account balance and pay your bill with a credit card or bank account using this service. 

FAQs

My bill is really high this month. Is it possible I have a leak?

Yes, it is quite possible. The Environmental Protection Agency (EPA) states that most leaks within homes go undetected.

Fixing a leak can be quick and easy, and often doesn’t cost much. For example, a leaky toilet flapper can cost less than $5 to fix, but can save more than 200 gallons per day. For more information about pinpointing and fixing household leaks, read the Fix-a-Leak information section and view the Fix-a-Leak Brochure.

Can I get an adjustment to my water bill if I had a leak on my property?

Yes, under certain conditions water leak adjustments may be made for leaks that have been repaired or for exceptional unexplained increases in consumption that have been validated by a plumber and/or Public Utilities Meter Operations staff. A leak adjustment may occur only after a leak has been repaired and may require a verified meter read by the City of Raleigh's Public Utilities Department. Administrative fees will not be adjusted. Leak adjustments will cover no more than a two-month consecutive period. Only one financial adjustment associated to billed usage will be allowed each year per customer per premise.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Pay Water Bill

Pay Water Bill

View your current Morgan city water account balance and pay your bill with a credit card or bank account using this service. 

FAQs

My bill is really high this month. Is it possible I have a leak?

Yes, it is quite possible. The Environmental Protection Agency (EPA) states that most leaks within homes go undetected.

Fixing a leak can be quick and easy, and often doesn’t cost much. For example, a leaky toilet flapper can cost less than $5 to fix, but can save more than 200 gallons per day. For more information about pinpointing and fixing household leaks, read the Fix-a-Leak information section and view the Fix-a-Leak Brochure.

Can I get an adjustment to my water bill if I had a leak on my property?

Yes, under certain conditions water leak adjustments may be made for leaks that have been repaired or for exceptional unexplained increases in consumption that have been validated by a plumber and/or Public Utilities Meter Operations staff. A leak adjustment may occur only after a leak has been repaired and may require a verified meter read by the City of Raleigh's Public Utilities Department. Administrative fees will not be adjusted. Leak adjustments will cover no more than a two-month consecutive period. Only one financial adjustment associated to billed usage will be allowed each year per customer per premise.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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