Using this service, residents of Madison City can view and pay your bill online. You can make a one-time payment or sign up for 'My Bill Pay' to auto payments & other features.
FAQs
How does the Madison Water Utility set its rates?
Water rates are set by the Wisconsin State Public Service Commission through rate cases in which the utility requests pricing to cover its costs of providing the service.
Can I make water bill payment by phone in Madision City, WI?
Yes! You can call (888) 978-0781 to pay your bill by phone.
There is a $1.99 processing fee charged by the third-party payment processing vendor for all phone payments.
- You'll need the Customer Number and Account Number from your bill.
- Payment types accepted: Credit, Debit, ACH (Checking/Savings Account)
- Payment limit: $600
What is the average amount of water people use in Madison?
Per-capita water use for customers living in single-family homes has dropped to the lowest level in at least the last 20 years. Residential customers used 53 gallons per-person per day in 2018. Back in 1988, that number was 80 gallons per person.
Community Q&A
You can ask any questions related to this service here. We will try to answer them soon!