City of Jackson residents can view and pay their water bill online using this service!
FAQs
What happens if i don't pay my water bill in the City of Jackson, MS?
Delinquency occurs when a full payment is not made by the due date. If your services were interrupted due to non-payment, the amount owed on the bill and the late payment charge of $50.00 must be paid to restore services.
If payment is made online, contact the city offices at (601) 960-2000 to initiate reconnection of water service. Please document your payment confirmation number before calling. If a returned payment (e.g., NSF, Closed Bank Account, etc.) is applied on an account, and that account is then delinquent, services may be disrupted immediately.
Service will be restored within 48 business hours after your full payment is processed. To expedite the restoration of service, it is strongly recommend that you make the payment using one of our approved methods.
How do I dispute my water bill?
To dispute your water bill, contact the Water Sewer Business Administration at 601-960-2000 to discuss your bill.
Community Q&A
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