Pay Water Bill

Pay Water Bill

Pay your City of Grapevine, Texas water utility bill online using this service. 

In order to access your account, you will need either your Account Number or email address along with your password/pin. The Preassigned PIN number located on your bill can be changed once you are logged into your account.

FAQs

May I change my due date?

Due dates cannot be changed. 

When are payments for utility services due?

Payments are due in the Utility Billing Office no more than 20 days from the POSTMARKED date of your bill. The payment is delinquent and a late penalty will be assessed if unpaid by the due date. If the due date is a holiday or weekend date, the payment is due the next business day after the due date. 

What is the late payment penalty?

The late payment penalty is 10% of the total amount of the bill (no less than $3).

If the bill is not paid in full by the time of the next subsequent billing, a cutoff notice will be mailed. If the bill is not paid in full within 10 days of the cutoff notice delivery date, service will be discontinued.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Pay Water Bill

Pay Water Bill

Pay your City of Grapevine, Texas water utility bill online using this service. 

In order to access your account, you will need either your Account Number or email address along with your password/pin. The Preassigned PIN number located on your bill can be changed once you are logged into your account.

FAQs

May I change my due date?

Due dates cannot be changed. 

When are payments for utility services due?

Payments are due in the Utility Billing Office no more than 20 days from the POSTMARKED date of your bill. The payment is delinquent and a late penalty will be assessed if unpaid by the due date. If the due date is a holiday or weekend date, the payment is due the next business day after the due date. 

What is the late payment penalty?

The late payment penalty is 10% of the total amount of the bill (no less than $3).

If the bill is not paid in full by the time of the next subsequent billing, a cutoff notice will be mailed. If the bill is not paid in full within 10 days of the cutoff notice delivery date, service will be discontinued.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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