Pay Water Bill Online in Frederick County, Virginia using this service!
Outdoor leaks are often the culprit for large, one-time spikes in your bill. Silent toilet leaks are another common leak.
Chlorine is used to disinfect your water. A slight taste of chlorine is a good thing – it means that likely no bacteria are alive in your water. You may notice a more intense chlorine taste and odor in your water when we flush the lines in the spring. This is because during flushing we use a stronger form of chlorine. Keeping an open container of water in the refrigerator for drinking helps dissipate a strong chlorine taste and odor.
If a customer finds a leak in the water line between the meter and the house, after repair and written notification, Frederick Water may adjust the customer’s bill by removing the charges for sewer lost by the leak. Frederick Water will have the final determination as to the amount of water lost by the leak. Bills will not be adjusted for more than two billing periods.
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