Bills are sent out on or around the 15th of every other month (odd months), and are always due by the 10th of the month after they go out (even months). 

Your bill is based on how much water passes through your meter -- so whether it’s used or wasted, you pay for every drop. That’s why it is so important to use water wisely. If you are noticing abnormally high usage you can try and troubleshoot yourself by checking the following:

• Check you water meter (usually located in the front yard near the road in the utility right-of-way). There is a red triangle or circle that indicates low flow. If the low flow indicator is spinning then there is water flowing through the meter. If all of the water in the house is off then the low flow detector should not be turning. 
• Check all of the toilets. Put food coloring in the tank of the toilet then check the bowl. If discolored water runs into the bowl that indicate that the flapper might not be sealing properly.
• Check faucets, toilets outside hose spigots, to make sure that there is nothing running or dripping.
• Look at the read dates on your bill and determine if you had done any landscaping, watering, pressure washing etc... within those dates.

We do not accept payments over the phone. Accepted ways to pay your bill are:

• United States Postal Service Check or money order  
• After hours drop box to the right side of the main entrance doors. Check or money order (cash not advised) 
• In the Public Utilities main office. Check, cash, money order, credit card
• On-line bill pay. On-line bill pay site. Credit card only