City of Cleveland residents can view and pay their water bill online using this service

FAQs

I'm a renter but I want to pay my own water bill. What should I do?

To set up a Tenant Deposit Account, visit our Customer Service Center at 1201 Lakeside Ave. Bring a copy of your lease agreement and a photo ID. A deposit based on the location of the property is required. Your water and sewer bill will carry the property owner's name but will come to your address.

Can I pay my water and sewer bills with one check?

No, they should be paid on separate checks accompanied by respective payment stubs sent to two separate remittances as mentioned on the bill.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

City of Cleveland residents can view and pay their water bill online using this service

FAQs

I'm a renter but I want to pay my own water bill. What should I do?

To set up a Tenant Deposit Account, visit our Customer Service Center at 1201 Lakeside Ave. Bring a copy of your lease agreement and a photo ID. A deposit based on the location of the property is required. Your water and sewer bill will carry the property owner's name but will come to your address.

Can I pay my water and sewer bills with one check?

No, they should be paid on separate checks accompanied by respective payment stubs sent to two separate remittances as mentioned on the bill.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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