With this service, City of Cincinnati residents can view and pay their water bill online.

FAQs

Can I receive my bill electronically?

Yes!  Ohio also strives to save our customers time and keep rates as low as possible. Your bill delivery will default to a paperless bill when you enroll in the Customer Portal. Enroll Now! 

Why should I register for an online account?

Customers who register for an online account through the payment portal can view payment history, manage autoPay and paperless bill settings, sign up for email and text alerts, and set up Pay by Text. 

What are my payment options?

Payments can be made online here or by calling 513-887-3066, option 3.
Ohio accepts Visa, MasterCard, and Discover credit and debit cards. There is a $2.80 transaction fee for all credit and debit card transactions and a per transaction maximum payment amount of $350.00. BCWS does not receive the transaction fee and it is non-refundable. Our payment processor established the maximum per transaction payment amount.
Checking and savings accounts may also be used to make payments online or by phone. There is no transaction fee when using a bank account and no maximum payment amount limit.

  • AutoPay – SET IT AND FORGET IT! Never miss a payment or pay late fees again.
    Automatically pay your bill on the due date with your checking or savings account at no charge and no maximum payment limit or use your credit or debit card. All credit and debit card transactions incur a $2.80 transaction fee and have a maximum transaction amount of $350.00. Register for autoPay by signing up for an online account.
    Sign up by clicking the VIEW OR PAY UTILITY BILLS button at the top of the page. Click Register Now and follow the prompts. Once you sign in click My Profile to set up Payment Methods then easily set up autoPay from your homepage.
    NOTE: Enter your account number exactly as shown on your bill. Enter only the last name of the account holder in the Customer Name field. The secure code box is requesting you to type the letters displayed beneath it in the text box.
  • Pay Online – No registration needed. Pay online anytime, day or night.
    To make a one-time payment you will enter your account number exactly as shown on your invoice. Enter only the last name of the account holder. Enter the security code. Select an invoice to pay and click the + Add selected invoices to your cart button. Follow the prompts to complete the transaction.
    You may also choose to Register Selected Invoices. Registration gives you choices over how you receive and pay your bill, view bills online, and manage your account.
  • Pay By Phone – Quick and Easy. Pay by phone anytime, day or night.
    Call (513) 887-3066 to use our automated system to pay your bill using a checking/savings account or credit/debit card ($2.80 transaction fees apply to all credit/debit transactions).
    Pay by Mail –Ohio uses an offsite payment processing center to efficiently process thousands of check payments each month.
    Mail checks to:
     BCWS
     PO BOX 933356
     Cleveland, OH 44193-0038
     
  • Pay in Person –Ohio accepts checks and cash at the payment window. They do not process credit/debit card payments at the payment window.
     

Butler County Water and Sewer
Administrative Center, 1st Floor
130 High Street
Hamilton, OH 45011

*Place after-hours payments in our secure drop box located in the front of the building to the left of the main doors. Please deposit only checks or money orders. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

With this service, City of Cincinnati residents can view and pay their water bill online.

FAQs

Can I receive my bill electronically?

Yes!  Ohio also strives to save our customers time and keep rates as low as possible. Your bill delivery will default to a paperless bill when you enroll in the Customer Portal. Enroll Now! 

Why should I register for an online account?

Customers who register for an online account through the payment portal can view payment history, manage autoPay and paperless bill settings, sign up for email and text alerts, and set up Pay by Text. 

What are my payment options?

Payments can be made online here or by calling 513-887-3066, option 3.
Ohio accepts Visa, MasterCard, and Discover credit and debit cards. There is a $2.80 transaction fee for all credit and debit card transactions and a per transaction maximum payment amount of $350.00. BCWS does not receive the transaction fee and it is non-refundable. Our payment processor established the maximum per transaction payment amount.
Checking and savings accounts may also be used to make payments online or by phone. There is no transaction fee when using a bank account and no maximum payment amount limit.

  • AutoPay – SET IT AND FORGET IT! Never miss a payment or pay late fees again.
    Automatically pay your bill on the due date with your checking or savings account at no charge and no maximum payment limit or use your credit or debit card. All credit and debit card transactions incur a $2.80 transaction fee and have a maximum transaction amount of $350.00. Register for autoPay by signing up for an online account.
    Sign up by clicking the VIEW OR PAY UTILITY BILLS button at the top of the page. Click Register Now and follow the prompts. Once you sign in click My Profile to set up Payment Methods then easily set up autoPay from your homepage.
    NOTE: Enter your account number exactly as shown on your bill. Enter only the last name of the account holder in the Customer Name field. The secure code box is requesting you to type the letters displayed beneath it in the text box.
  • Pay Online – No registration needed. Pay online anytime, day or night.
    To make a one-time payment you will enter your account number exactly as shown on your invoice. Enter only the last name of the account holder. Enter the security code. Select an invoice to pay and click the + Add selected invoices to your cart button. Follow the prompts to complete the transaction.
    You may also choose to Register Selected Invoices. Registration gives you choices over how you receive and pay your bill, view bills online, and manage your account.
  • Pay By Phone – Quick and Easy. Pay by phone anytime, day or night.
    Call (513) 887-3066 to use our automated system to pay your bill using a checking/savings account or credit/debit card ($2.80 transaction fees apply to all credit/debit transactions).
    Pay by Mail –Ohio uses an offsite payment processing center to efficiently process thousands of check payments each month.
    Mail checks to:
     BCWS
     PO BOX 933356
     Cleveland, OH 44193-0038
     
  • Pay in Person –Ohio accepts checks and cash at the payment window. They do not process credit/debit card payments at the payment window.
     

Butler County Water and Sewer
Administrative Center, 1st Floor
130 High Street
Hamilton, OH 45011

*Place after-hours payments in our secure drop box located in the front of the building to the left of the main doors. Please deposit only checks or money orders. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

papergov

Papergov is the leading place to discover & act on all local government services.

papergov

Papergov is the leading place to discover & act on all local government services.

© 2022, Openly Technologies, Inc.