Pay by Phone: Please call (844) 257-6063 for payments and account information. You can pay your using your checking or savings account; your debit or ATM card; or any Visa, MasterCard or Discover credit card. Pay In-Person: Pay your water bill in person between 8 a.m. and 5 p.m. Monday through Friday at the following locations: City Hall, 2nd Floor, Public Utilities Department, 757-382-6352. Cash, checks, or money orders. City Hall, 1st Floor, City Treasurer's Office, 757-382-6281. Cash, checks, or money orders. South Norfolk Treasurer's Office, 1205 20th Street, 757-543-3555. Only checks and money orders. Western Branch Treasurer's Office, 2808 Taylor Road, 757-488-5182. Only checks and money orders Pay by mail: Mail a payment with bill stub using the envelope enclosed with your water bill to the following address. HRSD P.O. Box 37087 Boone, IA 50037-0097 You can also drop them in person at the Drop Box located at the City Hall parking lot and on the second floor of City Hall.