Depending on when your service was connected, you should generally  receive your first bill in 2-8 weeks and it will be due approximately 3  weeks after you receive it.  It is advisable to make a payment toward  your first bill even before you receive it since it could include your  usage for up to 60 days.  Call our office at 776-5923 and we can help  you estimate what you might want to pay. 

You will be billed a $15 connect fee on your first bill and a $15  disconnect on your last bill. Other possible charges include: $30  reconnect fee or $80 after hours reconnect fee if you are disconnected  for non-pay; $30 return check fee if your check is returned by your  bank; if meter-tampering is found at your residence, you will be charged  for actual usage, any damages to equipment plus a charge equal to 3  times the highest monthly bill in the last 12 months (meter-tampering  will be prosecuted and court costs would be charged to the offender  along with any fines imposed by the courts). 

All utility service outages should be reported to 776-5930. This is a 24-hour number.