Payments are due 15 days following the billing date printed on the  bills. A  late fee for each service will be added to accounts that have  not been paid by the close of business on the due date. 

To avoid interruption of service, prompt payment of the bill is  required. If an account is not paid in full by the due date, a late fee  will be charged. If an account is not paid in full by the 25th day after  the billing date, a delinquent account fee will be charged and the  service will be scheduled for disconnection; if the deposit for such  account has previously been waived, the account will be charged to bring  the deposits to the current amount required.  

Please notify the UBO in writing of your expected move date and provide a  forwarding address for any deposits that may be refunded to you.