Pay by Mail: You can mail your payments to Utility Collections P.O. Box 1440 Wichita Falls, TX 76307-7532 Pay In Person: You can pay your utility bill in person at the Municipal Auditorium located at 1300 7th St. Room 303 (Broad and 7th Street). There is also an option for drive through and a deposit box for overnight deposits. IVR Phone Payments: Please call 1-877-281-0607 to make payments by phone. You will need to have your utility account # to use this option.