Pay Utility Bill

Pay Utility Bill

Pay your Wichita Falls, Texas utility bill online using this service.

FAQs

What are the options to pay Wichita Falls utility bills?

You have the following options to pay Utility bill in Wichita Falls, TX: 

  • Pay by Mail: You can mail your payments to the following address:

    Utility Collections
    P.O. Box 1440
    Wichita Falls, TX 76307-7532
  • Pay In Person: You can pay your utility bill in person at the Municipal Auditorium located at 1300 7th St. Room 303 (Broad and 7th Street). There is also an option for drive through and a deposit box for overnight deposits.
  • IVR Phone Payments: Please call 1-877-281-0607 to make payments by phone. You will need to have your utility account # to use this option.

When are utility bills due in Wichita Falls, TX?

Utility bills are due approximately 15 days after the billing date and become delinquent if the entire balance is not paid by the due date. 

What is the penalty for delinquent utility bills in Wichita Falls, TX?

Any unpaid balance after the due date is subject to a 5% late penalty. If  the balance of the first bill is not paid when the second bill comes out  there will be a notice of PAST DUE on the bill.  After the due date of  the past due bill customers can be subject to disconnection. Once disconnected there is a $30.00 disconnect fee. If you pay the $30.00 fee, you will be reconnected the next business day. For same day service, there is another $20.00 charge to go on that same day.

When are Utility bills sent out in Wichita Falls, TX?

The city is divided into twenty-three districts (cycles) with one cycle  read each working day and billed within forty-eight hours excluding holidays and weekends. The bills are produced once each month for a  cycle, giving the customer twelve bills per year.  

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Pay Utility Bill

Pay Utility Bill

Pay your Wichita Falls, Texas utility bill online using this service.

FAQs

What are the options to pay Wichita Falls utility bills?

You have the following options to pay Utility bill in Wichita Falls, TX: 

  • Pay by Mail: You can mail your payments to the following address:

    Utility Collections
    P.O. Box 1440
    Wichita Falls, TX 76307-7532
  • Pay In Person: You can pay your utility bill in person at the Municipal Auditorium located at 1300 7th St. Room 303 (Broad and 7th Street). There is also an option for drive through and a deposit box for overnight deposits.
  • IVR Phone Payments: Please call 1-877-281-0607 to make payments by phone. You will need to have your utility account # to use this option.

When are utility bills due in Wichita Falls, TX?

Utility bills are due approximately 15 days after the billing date and become delinquent if the entire balance is not paid by the due date. 

What is the penalty for delinquent utility bills in Wichita Falls, TX?

Any unpaid balance after the due date is subject to a 5% late penalty. If  the balance of the first bill is not paid when the second bill comes out  there will be a notice of PAST DUE on the bill.  After the due date of  the past due bill customers can be subject to disconnection. Once disconnected there is a $30.00 disconnect fee. If you pay the $30.00 fee, you will be reconnected the next business day. For same day service, there is another $20.00 charge to go on that same day.

When are Utility bills sent out in Wichita Falls, TX?

The city is divided into twenty-three districts (cycles) with one cycle  read each working day and billed within forty-eight hours excluding holidays and weekends. The bills are produced once each month for a  cycle, giving the customer twelve bills per year.  

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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