Pay Utility Bill

Pay Utility Bill

Pay Utility Bill Online in Washtenaw County, Michigan using this service!

FAQs

How often will I be billed?

Residential customers are billed once every three months. The water meters are read around the middle of the month. The bills are mailed to you approximately one week later and are due 24 days from the day they put them in the mail. 

What forms of payment is the Utility Department able to accept and what is the latest time I can make my payment and still be on time?

City accepts payments by mail, through the drive-through window, through dropbox, or online through the r web site. Please note that late payments are subject to a 10% penalty.


Drive Through Window – The city is able to accept payments at the drive-through window from 8:15 a.m. through 4:15 p.m. in the form of personal checks, cash, and money orders. Water/sewer bills paid at the drive-through window between the hours of 8:15 a.m. and 4:15 p.m. will be considered paid that day.
Mail – Payments being sent to the office through the mail should be limited to either personal checks or money orders. All payments received through the mail during business hours, Monday through Friday, will be considered paid that day.
Drop Box – Payments being left in dropbox should be limited to either personal checks or money orders. To make a dropbox payment, you can either place your check or money order (DO NOT LEAVE CASH PAYMENTS IN THE DROP BOX) in an envelope along with the bill payment stub (the smallest side) and drop it into dropbox; or you can staple your check or money order to the bill payment stub (the smallest side) and drop it into the dropbox. If you forget to bring your bill payment stub, as long as your check or money order shows what account number or address you are making a payment on, you can simply drop your check or money order into dropbox. Payments are collected from the drop box at 8:00 a.m. daily (Monday through Friday). All payments that are in dropbox at that time will be considered paid the previous business day.
Online Payments – Payments can also be made online from your bank account (savings or checking) or by credit card through the website. All online transactions that are completed between the hours of midnight and 11:30 p.m. will be considered paid that day. You can make an online payment by clicking on the button. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Pay Utility Bill

Pay Utility Bill

Pay Utility Bill Online in Washtenaw County, Michigan using this service!

FAQs

How often will I be billed?

Residential customers are billed once every three months. The water meters are read around the middle of the month. The bills are mailed to you approximately one week later and are due 24 days from the day they put them in the mail. 

What forms of payment is the Utility Department able to accept and what is the latest time I can make my payment and still be on time?

City accepts payments by mail, through the drive-through window, through dropbox, or online through the r web site. Please note that late payments are subject to a 10% penalty.


Drive Through Window – The city is able to accept payments at the drive-through window from 8:15 a.m. through 4:15 p.m. in the form of personal checks, cash, and money orders. Water/sewer bills paid at the drive-through window between the hours of 8:15 a.m. and 4:15 p.m. will be considered paid that day.
Mail – Payments being sent to the office through the mail should be limited to either personal checks or money orders. All payments received through the mail during business hours, Monday through Friday, will be considered paid that day.
Drop Box – Payments being left in dropbox should be limited to either personal checks or money orders. To make a dropbox payment, you can either place your check or money order (DO NOT LEAVE CASH PAYMENTS IN THE DROP BOX) in an envelope along with the bill payment stub (the smallest side) and drop it into dropbox; or you can staple your check or money order to the bill payment stub (the smallest side) and drop it into the dropbox. If you forget to bring your bill payment stub, as long as your check or money order shows what account number or address you are making a payment on, you can simply drop your check or money order into dropbox. Payments are collected from the drop box at 8:00 a.m. daily (Monday through Friday). All payments that are in dropbox at that time will be considered paid the previous business day.
Online Payments – Payments can also be made online from your bank account (savings or checking) or by credit card through the website. All online transactions that are completed between the hours of midnight and 11:30 p.m. will be considered paid that day. You can make an online payment by clicking on the button. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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