Tracy City Utility bills are sent out every month. Payment is due within three weeks after the billing date. Payments received after the delinquent date will be subject to late fees/penalties. 

You can pay your utility bill from the City of Tracy using one of the following methods: 

• Pay-by-phone: Please call (209) 831-6800 to pay your Tracy Utility Bill using your Visa, Master Card or electronic check. 
  
  You will need your Utility Bill Account Number and Customer Number to make your payment. Payment made is a one-time transaction. This option is available 24/7 at no cost.
  
• Pay By Mail: You can mail in your check or money order to the City's depository bank, Wells Fargo at the following address:  
  
  City of Tracy,
  P.O. Box 398884,
  San Francisco, CA  94139-8884.
  
• Pay In Person: You can make in-person payments at the City Hall. Payments are accepted at the Finance Front Counter during normal business hours. 
  
  After hours, you may drop your check or money order (no cash please) in the drop boxes located at the City Hall. One is located in front of the City Hall off of Civic Center Drive and the other is a drop slot into the back of the City Hall by the water fountain off of 10th Street. 
  
• Citizen Self Service Web Portal - You can view your bill, make payments with a credit card, receive utility bills via email, or register for automatic check payments by clicking on the "PAY NOW" button above.