FAQs
What are the online bill pay options?
For Utility Billing payment options, please visit www.stocktonca.gov/payments.
Sign-Up for Electronic Billing – Now Available
✔ Easy…. sign-up for an email notification to pay your bill.
✔ Convenient… receive a monthly notification right to your inbox.
✔ Paperless… view and pay your bill online.
How to Sign-Up
Fill out and return this form: E-Notification Authorization Form
Visit Click2Gov to sign-up for an online bill pay account.
Already pay your bill online? Sign up online.
• Sign in to your account: Click2Gov
• On the left, click “Account Information, then “Manage eBilling” to enter your email to sign-up.
• Look for a confirmation email to finalize sign-up. Add utilities@stocktonca.gov to a trusted email list.
You will receive a paper bill for two more billing cycles.
• Watch for an e-Billing notification that looks like this: E-Notification Email
What is the penalty if I pay my utility bill after the due date
A basic penalty of ten percent (10%) of any delinquent amount will be charged on any amount remaining unpaid twenty-five (25) days from the billing date, plus one percent (1%) per month for charges that remain unpaid.
Community Q&A
You can ask any questions related to this service here. We will try to answer them soon!