Pay Utility Bill

Pay Utility Bill

Pay Utility bill in the City of San Jose, California online using this service. 

FAQs

What are the methods of utility bill payment in San Jose city?

There are four methods of utility bill payment in San Jose city. By Phone, By Mail, in Person, and Dropbox. Call this number  (866) 551-5253. and you can pay yours at any time. If you want to speak to a  live personality during business hours call (408) 535-3500  Monday – Friday  8:00 a.m. to 5:00 p.m. except for holidays. Secondly, mail your payment to this address  City of San José  P.O. Box 398242  San Francisco, CA 94139-8242. You can pay your bill by visiting the office at  San José City Hall  Customer Contact Center  200 East Santa Clara Street, 1st Floor except for holidays office will remain open on Monday – Friday  8:00 a.m. to 5:00 p.m. And lastly drop box at  San José City Hall  Customer Contact Center  200 East Santa Clara Street, 1st Floor  6th and Santa Clara Street Entrance.


What is the late penalty and how to avoid late penalties?

A late fee of 10% will be charged for the late payments. Through receipts, payments are processed. Payments may take 4 to 5 days to be posted on your account so, you are requested to pay the 4 -5 days before the due date .so that you'll not have to pay any penalty. It's because mails take time to reach when there are holidays in between are holidays. And online payments through credit cards take 2 days to be posted. 


Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Pay Utility Bill

Pay Utility Bill

Pay Utility bill in the City of San Jose, California online using this service. 

FAQs

What are the methods of utility bill payment in San Jose city?

There are four methods of utility bill payment in San Jose city. By Phone, By Mail, in Person, and Dropbox. Call this number  (866) 551-5253. and you can pay yours at any time. If you want to speak to a  live personality during business hours call (408) 535-3500  Monday – Friday  8:00 a.m. to 5:00 p.m. except for holidays. Secondly, mail your payment to this address  City of San José  P.O. Box 398242  San Francisco, CA 94139-8242. You can pay your bill by visiting the office at  San José City Hall  Customer Contact Center  200 East Santa Clara Street, 1st Floor except for holidays office will remain open on Monday – Friday  8:00 a.m. to 5:00 p.m. And lastly drop box at  San José City Hall  Customer Contact Center  200 East Santa Clara Street, 1st Floor  6th and Santa Clara Street Entrance.


What is the late penalty and how to avoid late penalties?

A late fee of 10% will be charged for the late payments. Through receipts, payments are processed. Payments may take 4 to 5 days to be posted on your account so, you are requested to pay the 4 -5 days before the due date .so that you'll not have to pay any penalty. It's because mails take time to reach when there are holidays in between are holidays. And online payments through credit cards take 2 days to be posted. 


Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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