Using this service, San Diego residents can pay their utility bills online!

FAQs

How do I pay my water bill in San Diego?

If you would prefer to pay your water/sewer bill online, enroll now at the Customer Care Center. For questions or concerns, call the Public Utilities Department at 619-515-3516 or email customercare@sandiego.gov. 

What is the average water bill in San Diego?

San Diego has some of the most expensive water in California – and in the country. A typical San Diego household pays about $80 a month for water. The national average is less than $40 a month, according to a recent survey by the American Water Works Association. 

How do I receive invoices using the Customer Care Center?

You have three options for receiving invoices:
 

  • You can receive an email notification that your invoice is ready to view online. This is the default option when you enrolled.
  • You can receive paper bills by editing your preference in the Notification Data section in the My Personal Data tab of your account.
  • You can receive both by editing both preferences. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Using this service, San Diego residents can pay their utility bills online!

FAQs

How do I pay my water bill in San Diego?

If you would prefer to pay your water/sewer bill online, enroll now at the Customer Care Center. For questions or concerns, call the Public Utilities Department at 619-515-3516 or email customercare@sandiego.gov. 

What is the average water bill in San Diego?

San Diego has some of the most expensive water in California – and in the country. A typical San Diego household pays about $80 a month for water. The national average is less than $40 a month, according to a recent survey by the American Water Works Association. 

How do I receive invoices using the Customer Care Center?

You have three options for receiving invoices:
 

  • You can receive an email notification that your invoice is ready to view online. This is the default option when you enrolled.
  • You can receive paper bills by editing your preference in the Notification Data section in the My Personal Data tab of your account.
  • You can receive both by editing both preferences. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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Papergov is the leading place to discover & act on all local government services.

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