Pay Utility Bill

Pay Utility Bill

 Pay Utility Bill Online in the City of Polk, Florida using this service! 

FAQs

What type of payment options do I have to pay my utility bill?

Payments can be made through automatic bank drafting and on-line or:

  • Mailed to Polk County Utilities, P.O. Box 2019, Bartow, FL 33881
  • Paid in person at 1011 Jim Keene Blvd, Winter Haven, FL 33880. Monday – Friday 8:00 am – 4:30 pm and after hours via our drop box at the same address. 
  • Payments can also be made at any Amscot office. Amscot payments must be received by 4 pm for same day posting.
  • Payments can be made through an interactive voice response system by dialing 863-298-4100 and following the prompts.

Polk County Utilities accepts cash, check, Visa, MasterCard and American Express as payment methods.  Utility payments must be received by 4 pm for same day posting. Contact customer service if you have questions regarding payment methods.

What is a connection fee?

A connection fee is a monetary charge assessed and designated for the replacement of water and wastewater infrastructure capacity. Fees are based on an Equivalent Residential Connection (ERC) value, size of the water meter, and include the water and wastewater deposits and a new account fee. Contact the Development Coordination Section if you have questions regarding connection fees.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Pay Utility Bill

Pay Utility Bill

 Pay Utility Bill Online in the City of Polk, Florida using this service! 

FAQs

What type of payment options do I have to pay my utility bill?

Payments can be made through automatic bank drafting and on-line or:

  • Mailed to Polk County Utilities, P.O. Box 2019, Bartow, FL 33881
  • Paid in person at 1011 Jim Keene Blvd, Winter Haven, FL 33880. Monday – Friday 8:00 am – 4:30 pm and after hours via our drop box at the same address. 
  • Payments can also be made at any Amscot office. Amscot payments must be received by 4 pm for same day posting.
  • Payments can be made through an interactive voice response system by dialing 863-298-4100 and following the prompts.

Polk County Utilities accepts cash, check, Visa, MasterCard and American Express as payment methods.  Utility payments must be received by 4 pm for same day posting. Contact customer service if you have questions regarding payment methods.

What is a connection fee?

A connection fee is a monetary charge assessed and designated for the replacement of water and wastewater infrastructure capacity. Fees are based on an Equivalent Residential Connection (ERC) value, size of the water meter, and include the water and wastewater deposits and a new account fee. Contact the Development Coordination Section if you have questions regarding connection fees.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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