Pay Utility Bill Online in the City of Live Oak, Texas using this service!
FAQs
Who do I contact about leaks/problems with my water service?
Contact the Utility Business Office at 210-653-9140 during regular business hours.
Customers are limited to one leak adjustment per year and are required to provide documents regarding leak repair. Leak adjustments must be greater than $10.00.
I didn’t use any water this month. Why do I still have a bill due?
Each account has several flat rates that are charged each month regardless of water usage.
How is my sewer rate calculated?
For residential customers the City bases sewer billing on the average monthly use of water during three complete consecutive billing period from mid- November through mid-March. Since water is mostly used indoors during the cooler months and likely ends up processed at treatment plants through the sewer system, this amount serves as the basis for winter averaging. New customers who do not have a winter average of water usage will be billed at city wide average.
For commercial customers sewer service charges are computed from water usage for all metered connections except irrigation meters.
Community Q&A
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