Pay your City of Kirkland, Washington Utility Bill online using this service.
Payments are due on the billing date shown on your statement and become delinquent 30 days from the billing date. A 10% late fee will be added on the 31st day. Additional bill notices will not be sent before the due date. Payments received after 3 p.m. on the due date will be credited to your account on the following day.
FAQs
How can I pay my utility bill?
The City offers our customers the following payment options:
- Online - Please access Paymentus for online utility bill payments. This website offers Email billing notifications and allows autopay options for credit card/debit card/e-check payments that are processed on the due date of your bill. You can also make a one-time payment here if you prefer.
- Phone - Call our automated payment processing system at 1-855-498-9970
- City Hall Drop Box - Available all hours at City Hall's main entrance at 123 5th Ave. No cash, please.
- City Hall Utility Counter - City Hall is currently closed until we enter Phase 3 of the State's COVID-19 re-opening plan. Once we re-open, City Hall hours are Monday through Friday from 8 AM to 5 PM except holidays.
- Personal Bank Online Payment - Please allow 10 days for payment to reach the City of Kirkland
- ACH Debit(PDF, 102KB) - Automatic withdrawal from checking or savings.
- Mail - Allow 7 days for payment to reach the City of Kirkland. Please mail your payment to: City of Kirkland Utility Billing, PO Box 3865 Seattle, WA 98124-3865
How can I donate to Hopelink to help other people?
The City is seeing many Kirkland utility customers struggling to pay their utility bills. Next time you’re paying your own bill, consider adding a little extra as a donation to Hopelink. Your contribution will be provided to local families that need help paying their heating and utility bills.
For more information on how to donate, call the Utility Billing Division at 425-587-3150. Should you need assistance from Hopelink, visit www.hopelink.org or call 425-889-7880.
Community Q&A
You can ask any questions related to this service here. We will try to answer them soon!