Pay your Utility Bill from the City of Iowa City, Iowa online using this service. You will need your 7 digit Account # and 6 digit CID # located in the upper right hand corner of your bill.

Please do not pay your bill online if your water has been shut off. You should contact City's Customer Service in this case. 

FAQs

Are there any discount programs for Utilities in Iowa City?

Eligible Iowa City utility customers can receive a discount of 60 percent of the minimum water and sewer charges, 60 percent of the monthly storm water charge and 75 percent of the refuse and recycling charges each month.

You can learn more about it here: www.icgov.org/utilitydiscountprogram

What are other ways to pay Iowa City Utility bills?

  • To pay by phone, call 319-356-5066. This number will put you in line for the next available customer service representative who can take your payment or answer a billing or general utility question. 
  • To pay in person, stop by Iowa City Hall, 410 E. Washington St., and pay in the Revenue Division. 

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