FAQs
What forms of Payment does the District accept?
Monthly Automatic Bank Draft: Payments are drafted at no charge from the customer banking institution on the 20th of each month. Should the 20th fall on a weekend, payment will be drafted the next business day. Customers will still receive a bill via mail and it will be clearly marked (Do Not Pay). Residents should receive their monthly bill no later than the 10th of each month. If you are interested in this option and need more information regarding the ACH payment options or if you do not receive your bill, please contact a Billing Representative at 281-324-9803.
Via Mail: A envelope is provided in the monthly bill for customers to remit payment. The address to remit your payment to is P.O. Box 1186, Crosby, Texas 77532. This address is also printed the remittance portion of your bill. If payment is mailed, please allow 5 to 7 business days for payment to reach the District Billing office prior to the penalty date.
Business office: Payments are accepted at the District Billing office located at 7702 FM 1960 East, Suite # 100, Humble, Texas 77346. The Office hours are Monday – Thursday 9:00am to 4:30pm and Friday from 9:00am to 1:00pm. Forms of payment accepted in the office are: Personal Check, Cashier’s Check, Money Order, and all Major Credit Cards.
Web Payments: Credit cards are accepted online. Credit cards accepted are Visa, Master Card, Discover and American Express. To register your account or pay as a guest online please log onto:
When is my Bill Due?
The Monthly bill is due upon receipt. A penalty of 10% will be assessed and added to your account If payment is not received in the office by the 20th., the District Penalty date noted on your bill. If you do not receive your water bill by the 10th of the month, please contact the District Billing office at 281-324-9803 and a Billing Representative will be able to assist you.
What is the minimum Bill?
The minimum water bill in Newport for single family residences is $62.00 (0 to 4 thousand gallons of water.)
This includes Water, Sewer, and Garbage. For more detailed information on the rates in Newport please refer to the Documents page.
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