Automatic Bill Payment lets your financial institution do all the work. Each month the amount due on your electric bill is deducted from your designated bank account automatically on the due date. If the due date falls on a weekend or holiday, the withdrawal will take place on the next business day. There is no check to write as Automatic Bill Payment pays your bill automatically. 

If you have a dispute on your bill, you can authorize your bank to stop your Automatic Bill Payment for that month. Normally there will be 10 days between receipt of the bill and the day payment is deducted from your account. If you have a dispute, please use this time to contact us and attempt to resolve the dispute before contacting the bank.