Tax exempt organizations still have to pay the stormwater utility fee. The stormwater utility fee is similar to fees paid for water and sewer service, trash collection, or electricity. All developed land in the city, whether public or private, is billed based on the impervious area on the property. The City of Durham even pays a stormwater utility fee for the impervious area at its facilities. 

 Your billing cycle will vary based on whether or not you are a residential customer. Residential customers are billed annually. Non-residential customers are generally billed monthly. If you would like to change your billing frequency please contact Durham One Call at 919-560-1200. Please have your account number available.