Payment Options
• Online payment: Click the Online Bill Pay tab to make a payment by Visa, MasterCard, Discover or electronic check. Payments are immediately reflected in your account once you receive the confirmation screen. Please have your bill in front of you as you will need specific information from it to process your payment. You can access the online payment portal by clicking on the PAY NOW button
• Recurring credit card payment: Click the Online Bill Pay tab to pay by credit/debit card or with an electronic check. You can choose to establish a recurring credit card payment by clicking the appropriate box prior to submitting your payment.
• Autopay by checking account: Make an automatic payment by a checking account draft. Fill out an autopay form and return it to the Centennial Water billing office.
• Mail: Submit your payment in the return envelope provided in your water bill. The payment will go directly to our lockbox processing department in Denver. If you do not enclose your remit stub, the payment will be forwarded to our physical office location for processing.
• Automated phone line: Make a free, one-time payment with a credit card or check by calling our 24-hour toll-free phone line, 1-866-648-1967. Your Pay id is required for this processing. 

Locate information on local Douglas County and Castle Rock programs that provide help with rent, utility and heating bills, and that offer emergency assistance. There are several charities and non-profits that people can turn to in their time of need.