Pay Utility Bill

Pay Utility Bill

Pay Utility Bill in Conway City, South Carolina Online using this service!

FAQs

My bill is really high this month. Is it possible I have a leak?

Yes, it is quite possible.

Fixing a leak can be quick and easy, and often doesn’t cost much. The water that is wasted can quickly add up to an expensive water bill. 

If you find and fix a leak, you may be eligible for a leak adjustment to your bill.  You must be able to provide proof the leak was repaired. 

Call or email Customer Service your leak adjustment  form to see if you qualify for an adjustment.

Can I pay my bill online or by phone?

Yes, you can make a utility payment online or by phone 24 hours a day, 7 days a week.

These payments are applied to your account in real time!

Other ways to pay: 

- By Mail: PO BOX 1507, Conway, SC 29528
- In Person: 1000 2nd Ave, Conway, SC 29526
- Bank Draft: Automatic Payment drafted on the 15th of each month. 

What happens if my payment is returned by the bank?

The payment will be reversed off of your account, and a $30 insufficient funds (NSF) charge will be added to your account.

Multiple returned payments will result in payment restrictions that require future payments to be made by other secured methods such as credit card, certified check, money order, or cash.

If the returned payment was made to restore disconnected services, upon notification from the bank, the City of Conway will disconnect your services immediately.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Pay Utility Bill

Pay Utility Bill

Pay Utility Bill in Conway City, South Carolina Online using this service!

FAQs

My bill is really high this month. Is it possible I have a leak?

Yes, it is quite possible.

Fixing a leak can be quick and easy, and often doesn’t cost much. The water that is wasted can quickly add up to an expensive water bill. 

If you find and fix a leak, you may be eligible for a leak adjustment to your bill.  You must be able to provide proof the leak was repaired. 

Call or email Customer Service your leak adjustment  form to see if you qualify for an adjustment.

Can I pay my bill online or by phone?

Yes, you can make a utility payment online or by phone 24 hours a day, 7 days a week.

These payments are applied to your account in real time!

Other ways to pay: 

- By Mail: PO BOX 1507, Conway, SC 29528
- In Person: 1000 2nd Ave, Conway, SC 29526
- Bank Draft: Automatic Payment drafted on the 15th of each month. 

What happens if my payment is returned by the bank?

The payment will be reversed off of your account, and a $30 insufficient funds (NSF) charge will be added to your account.

Multiple returned payments will result in payment restrictions that require future payments to be made by other secured methods such as credit card, certified check, money order, or cash.

If the returned payment was made to restore disconnected services, upon notification from the bank, the City of Conway will disconnect your services immediately.

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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