FAQs
What options do I have to pay for utility bill?
Payment Methods
Automatic Payments (E-Z Pay)
Fill out our form (PDF) to enroll for automatic payments with our E-Z Pay Plan (PDF). Link up your bank account to have your bill be paid automatically. You will still receive your monthly statement to see the amount that will be debited to your account and the date of transaction, without any further action required from you. Save time and don’t worry about any more late fees with our E-Z Pay Plan!
Online
Pay your water and sewer utility bill with the Utility Payment System. A nominal convenience fee will apply. Please note that if you choose to pay online through your bank’s online bill pay, it is not connected to our account records and will take several days to process. If you pay both your water and property tax bills via your bank’s (or another third party vendor) online bill pay, please set up a separate vendor for water and sewer payments as the City of Concord Water Division, PO Box 9622, Manchester, New Hampshire 03108-9622.
In Person
You can bring in your bill payment to Concord General Services at 311 North State Street or to City Hall at 41 Green Street.
Phone
Call 1-800-615-9507 and pay by credit/debit card, or by check. A nominal convenience fee will apply.
Send checks to City of Concord, PO Box 9622, Manchester, NH 03108-9622.
Community Q&A
You can ask any questions related to this service here. We will try to answer them soon!