Online payments (one-time and recurring) can be made to Sweetwater Authority from customers receiving a bi-monthly bill from the City of Chula Vista, California. 

FAQs

What are the ways to pay the utility bills?

SDG&E Mobile App
Download from the Apple Store or Google Play Store to your phone. You can easily pay your bill within the app and also track your energy use.
Credit/Debit Card (with fee)
Even without creating an account, you can pay your SDG&E bill, using most ATM cards, debit cards, and MasterCard® and Visa® credit cards, as well as electronic checks. They partner with BillMatrix to give you more efficient ways to pay your bill, on your time. Go to BillMatrix now.
Note: BillMatrix charges a convenience fee of $1.50 for each payment transaction.
 

Pay by Phone (debit or credit card)
• To pay using a debit or credit card, call BillMatrix’s dedicated SDG&E payment line at 800-386-0067.
• Select English or Spanish.
• Select the bill(s) you want to pay; you can pay up to $1,000 in a single transaction.
• BillMatrix charges a convenience fee of $1.50 for each payment transaction.
 

Automatic Pay
Once enrolled in Automatic Pay, your monthly payment is automatically deducted from your designated checking account.
 

Pay in person
You can make a payment in person at authorized payment locations. Please note that some of these locations are in retail and grocery stores, and may be closed.
 

Pay by Mail
Mailing Payments
SDG&E
P.O. Box 25111
Santa Ana, CA 92799-5111
Express Mail (Overnight Payments)
Customer Remittance Processing Services
Mailing Location 711D
1801 S. Atlantic Blvd.
Monterey Park, CA 91754 

How to Pay Your Bill by Automatic Deduction?

Pay Your Bill by Automatic Deduction
Automatic Payment Service makes paying your water and sewer bill easy. By enrolling in this new service, your bill will be paid automatically from your checking account after each billing period.
• NO checks to write!
• NO stamp for the return payment!
• NO phone call to make!
• NO worrying about unpaid bills during vacations!
This convenient service can save you time and money!

 HOW DOES IT WORK? 

You will still receive your water and sewer billing statement each billing period, just as you do now. The difference is, with Automatic Payment Service, your bill is paid automatically from your checking account 15 days after your billing statement is mailed. You simply deduct the amount from your check register and you're done. It's that easy! The 15 days give you plenty of time to review your water and sewer bill before payment is withdrawn from your checking account.
 

The City of San Diego Public Utilities Department's bill payment schedule is in line with industry standards.
The bill due date is 15 days after the bill is sent. The shut-off date is 45 to 51 days after the bill is sent.
Timeline
Bill dated and sent Day 1
Bill due Day 15
Reminder notice sent Day 25
Final shut-off notice sent Day 38
Notice sent to tenants in multiple living units Day 38
Shut-off ordered Days 45-51
Close account; refer to Treasurer's Office Day 75
If you would like more information about the bill payment schedule, please contact the Public Utilities Department at 619-515-3500 or customercare@sandiego.gov. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

Online payments (one-time and recurring) can be made to Sweetwater Authority from customers receiving a bi-monthly bill from the City of Chula Vista, California. 

FAQs

What are the ways to pay the utility bills?

SDG&E Mobile App
Download from the Apple Store or Google Play Store to your phone. You can easily pay your bill within the app and also track your energy use.
Credit/Debit Card (with fee)
Even without creating an account, you can pay your SDG&E bill, using most ATM cards, debit cards, and MasterCard® and Visa® credit cards, as well as electronic checks. They partner with BillMatrix to give you more efficient ways to pay your bill, on your time. Go to BillMatrix now.
Note: BillMatrix charges a convenience fee of $1.50 for each payment transaction.
 

Pay by Phone (debit or credit card)
• To pay using a debit or credit card, call BillMatrix’s dedicated SDG&E payment line at 800-386-0067.
• Select English or Spanish.
• Select the bill(s) you want to pay; you can pay up to $1,000 in a single transaction.
• BillMatrix charges a convenience fee of $1.50 for each payment transaction.
 

Automatic Pay
Once enrolled in Automatic Pay, your monthly payment is automatically deducted from your designated checking account.
 

Pay in person
You can make a payment in person at authorized payment locations. Please note that some of these locations are in retail and grocery stores, and may be closed.
 

Pay by Mail
Mailing Payments
SDG&E
P.O. Box 25111
Santa Ana, CA 92799-5111
Express Mail (Overnight Payments)
Customer Remittance Processing Services
Mailing Location 711D
1801 S. Atlantic Blvd.
Monterey Park, CA 91754 

How to Pay Your Bill by Automatic Deduction?

Pay Your Bill by Automatic Deduction
Automatic Payment Service makes paying your water and sewer bill easy. By enrolling in this new service, your bill will be paid automatically from your checking account after each billing period.
• NO checks to write!
• NO stamp for the return payment!
• NO phone call to make!
• NO worrying about unpaid bills during vacations!
This convenient service can save you time and money!

 HOW DOES IT WORK? 

You will still receive your water and sewer billing statement each billing period, just as you do now. The difference is, with Automatic Payment Service, your bill is paid automatically from your checking account 15 days after your billing statement is mailed. You simply deduct the amount from your check register and you're done. It's that easy! The 15 days give you plenty of time to review your water and sewer bill before payment is withdrawn from your checking account.
 

The City of San Diego Public Utilities Department's bill payment schedule is in line with industry standards.
The bill due date is 15 days after the bill is sent. The shut-off date is 45 to 51 days after the bill is sent.
Timeline
Bill dated and sent Day 1
Bill due Day 15
Reminder notice sent Day 25
Final shut-off notice sent Day 38
Notice sent to tenants in multiple living units Day 38
Shut-off ordered Days 45-51
Close account; refer to Treasurer's Office Day 75
If you would like more information about the bill payment schedule, please contact the Public Utilities Department at 619-515-3500 or customercare@sandiego.gov. 

Community Q&A

You can ask any questions related to this service here. We will try to answer them soon!

Service Reminders

We will notify you at the right time so that you never miss a due date again!

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