You can pay your bill online, by phone or mail, or in person. For a descriptive list of options, please visit How to Pay.
Yes. You can make a payment online, by phone, by check, or in person. Our online and pay by phone options will tell you your amount due, so you know how much you need to pay to remain current on your agreement. Visit How to Pay to learn more about your payment options.
If you cannot pay in full and wish to set up a payment agreement to pay off outstanding water and sewer charges, please contact 718-595-7890 or email collectionsunit@dep.nyc.gov.
We encourage you to reach out to Customer Service with any additional questions.
You can ask any questions related to this service here. We will try to answer them soon!