Allen city residents can pay their utility bills online.
FAQs
Does the account number change after January 16th in Allen city?
Yes. The account number is comprised of a unique Customer Identification Number (CID) and a unique Account ID number.
Previously this was listed as the CID number first followed by a dash and then the unique Account ID number. On the new bills, the account number will be listed with the unique Account ID number first followed by a dash and the CID number. The CID Number and Account ID number will be the same but in reverse order.
Yes, because the previous account number was listed as the first CID Number followed by a dash and then the unique Account ID Number. And now on the new bills, the account number will be added first the unique Account ID Number followed by a dash and then the Customer Identification Number (CID).
What do I need to do if I pay my utility bill through my bank bill pay service? What will I have to do if I have to pay the utility bill through the bank bill pay service?
Be sure to update the account number in your bank bill pay service. To find your new account number, access the new system on January 16 or before your next bill pay and set up your new login. You will need your current account number for this. Your account number can be found at the top right of your utility bill.
First, you have to update your account number in your bank bill pay service. Find your updated account number and access the new system on January 16th and also set up your new login, for this you have to need your current account number which you can find at the top right corner of your utility bill.
Community Q&A
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