Pay or View Your Water Bill in the City of Brisbane, California using this service

FAQs

What happens in the case of late payment for the City of Brisbane Water bills?

Water and sewer bills in the City of Brisbane (CA) are due upon receipt. However, there is approximately a 30 - 35 day grace period.  After this grace period, the City charges a late charge and sends out a 15-day reminder notice.

If the bill is not paid within 15 days, another late charge is added to the bill and a 72-hour notice is mailed (a duplicate notice is posted on the door to the residence). If the bill is not paid within 72 hours the City shuts off the water until the bill is paid.

If the water needs to be turned back on, there is an additional charge for this and the City is only able to schedule this during normal working hours of the Public Works Water Team.  Therefore, the bill will need to be paid prior to 3:00 pm, except on Fridays when City Hall closes at 1:00 pm.

What are the options to pay my water bill in the City of Brisbane (CA)?

You can pay your City of Brisbane Water & Sewer bills using one of the following options: 

  • Pay by Phone: You can call 1-833-273-7450 to pay using the City of Brisbane's 24/7 Automated Phone Line using your debit/credit card. You will need your account details & verify them to be able to make a payment.
  • Pay in Person: You may also pay your water and sewer bills with your Visa or MasterCard debit or credit card in person during regular business hours at the City Hall.
  • Pay Online: You can access the City's Online Bill Pay by clicking the “PAY NOW” button above.
     
    Automatic payment of bills, or Autopay, can be arranged by completing the appropriate form; you can choose whether you'd like your credit or debit card or checking account to be automatically debited each billing period.  After printing and completing the form, just bring it to the Finance Counter at City Hall.  Or scan and e-mail it to lferreira@brisbaneca.org

When are water and sewer bills sent out and due in the City of Brisbane, CA?

The City of Brisbane (CA) Water and sewer services are billed bi-monthly. The bills usually arrive the first week of every odd-numbered month (January, March, May, July, September, and November), and are due by the 5th of every even-numbered month (February, April, June, August, October, and December). 

The meters are read every two months, approximately 1 week prior to the bills being sent out.

Pay or View Your Water Bill in the City of Brisbane, California using this service

FAQs

What happens in the case of late payment for the City of Brisbane Water bills?

Water and sewer bills in the City of Brisbane (CA) are due upon receipt. However, there is approximately a 30 - 35 day grace period.  After this grace period, the City charges a late charge and sends out a 15-day reminder notice.

If the bill is not paid within 15 days, another late charge is added to the bill and a 72-hour notice is mailed (a duplicate notice is posted on the door to the residence). If the bill is not paid within 72 hours the City shuts off the water until the bill is paid.

If the water needs to be turned back on, there is an additional charge for this and the City is only able to schedule this during normal working hours of the Public Works Water Team.  Therefore, the bill will need to be paid prior to 3:00 pm, except on Fridays when City Hall closes at 1:00 pm.

What are the options to pay my water bill in the City of Brisbane (CA)?

You can pay your City of Brisbane Water & Sewer bills using one of the following options: 

  • Pay by Phone: You can call 1-833-273-7450 to pay using the City of Brisbane's 24/7 Automated Phone Line using your debit/credit card. You will need your account details & verify them to be able to make a payment.
  • Pay in Person: You may also pay your water and sewer bills with your Visa or MasterCard debit or credit card in person during regular business hours at the City Hall.
  • Pay Online: You can access the City's Online Bill Pay by clicking the “PAY NOW” button above.
     
    Automatic payment of bills, or Autopay, can be arranged by completing the appropriate form; you can choose whether you'd like your credit or debit card or checking account to be automatically debited each billing period.  After printing and completing the form, just bring it to the Finance Counter at City Hall.  Or scan and e-mail it to lferreira@brisbaneca.org

When are water and sewer bills sent out and due in the City of Brisbane, CA?

The City of Brisbane (CA) Water and sewer services are billed bi-monthly. The bills usually arrive the first week of every odd-numbered month (January, March, May, July, September, and November), and are due by the 5th of every even-numbered month (February, April, June, August, October, and December). 

The meters are read every two months, approximately 1 week prior to the bills being sent out.